Need submissions for ServiceNow Administrator, Jackson, MS, Remote

Overview

Remote
$60 - $70
Contract - W2
Contract - 36 Month(s)

Skills

SERVICENOW
CSA
ITSM MODULE
JAVASCRIPT
GLIDE SCRIPTING
SERVICENOW APIS
WORKFLOW
BUSINESS RULES
UI POLICIES
CLIENT SCRIPTS
SERVICE CATALOG
DASHBOARDS
REPORTS CONFIGURATION
PUBLIC SECTOR
MEDICAID EXPERIENCE
CHANGE MANAGEMENT
GOVERNANCE ADHERENCE

Job Details

Dear Partner,

Good Morning ,
Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for "ServiceNow Administrator, Jackson, MS, Remote need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated.

Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.

Candidate Submission Format - needed from you
Full Legal Name
Personal Cell No ( Not google phone number)
Email Id
Skype Id
Interview Availability
Availability to start, if selected
Current Location
Open to Relocate
Work Authorization
Total Relevant Experience
Education./ Year of graduation
University Name, Location
Last 4 digits of SSN
Country of Birth
Contractor Type

DOB: (dd/mm) mm/dd

Home Zip Code

Assigned Job Details

Job Title : ServiceNow Administrator
Location: Jackson, MS, Remote
Rate : Best competitive rate

Remote but must report onsite once per quarter unless otherwise coordinated with manager. Do not submit candidates unwilling to report onsite once per quarter. They can ask for further details if/when they interview.

Position Description and Job Skill Set

Description of the job functions the contractor will be expected to perform.
We are seeking an experienced ServiceNow Administrator/Developer to support, administer, and maintain its newly implemented IT Service Management (ITSM) module. This role is essential to ensure the ongoing performance, reliability, and enhancement of our ServiceNow environment. The ideal candidate will bring technical expertise and best practices in ServiceNow administration, development, and support, with the flexibility to help expand the platform in the future.

Scope of Work:

The ServiceNow Administrator/Developer will be responsible for:
System Administration -
Serve as the primary administrator for the ServiceNow ITSM module. Monitor system health, performance, and functionality.
Manage user roles, groups, and permissions.
Ensure adherence to platform governance, change control, and development standards.

Break/Fix Support -

Troubleshoot and resolve technical issues within the ITSM module. Conduct root cause analysis for incidents and implement permanent fixes. Manage incident and request queues related to ServiceNow issues.
Development & Configuration -
Design and configure workflows, forms, fields, business rules, client scripts, UI policies, and service catalog items within the ITSM module.

Develop and maintain integrations with other systems, as needed. Create and maintain reports and dashboards.
Enhancements & Continuous Improvement
Analyze business requirements and propose scalable, secure solutions in the ServiceNow platform. Provide recommendations for improvements and enhancements to existing ITSM workflows and features. Prepare for future module implementations (e.g., Public Sector Digital Services).
Training & Documentation -
Create and maintain system documentation and user guides.
Train internal staff on use and capabilities of the ServiceNow ITSM module.
Collaboration & Planning -
Serve as liaison between IT leadership, business units, and ServiceNow support/vendor resources. Participate in roadmap discussions and assist in planning future ServiceNow expansions.

Required Skills/Experience

Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will
NOT be presented to the manager for consideration.
3+ years of experience as a ServiceNow Administrator or Developer. ServiceNow Certified System Administrator (CSA) Required.
Experience in a public sector or Medicaid environment.
Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules.
Strong understanding and hands-on experience with the ITSM module (Incident, Problem, Change, Knowledge, Service Catalog, etc.).
Experience with JavaScript, Glide scripting, and ServiceNow APIs.
Familiarity with ServiceNow update sets, scoped applications, and integrations. Ability to work independently and manage multiple priorities.
Excellent communication and documentation skills.

Preferred/Not Required

Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
experience, WebLogic experience helpful, etc.
ServiceNow Certified Application Developer. Experience in a public sector or Medicaid environment.
Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules.

With Gratitude,
Bhavani Recruiting Manager | Nukasani Group Inc |
Email:
540 W Galena Blvd, Suite 200, Aurora IL 60506.
People, Process, Technology Integrator
An E-Verified Company

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.