Mobile Device Management (MDM) Engineer

Title: Mobile Device Management (MDM) Engineer Location: Brooklyn, NY 11201 Client: The New York City Department of Education (NYCDOE) Duration: 12 Months

Note: Onsite role

Job Description:

• The Mobile Device Management Engineer will support the design, implementation, and operational management of Intune within
  Microsoft Azure to ensure a secure, scalable, and efficient mobile device management (MDM) and mobile application management
  (MAM) environment. This role encompasses the architectural design of Intune deployments, integration with Azure services and onpremises environments, continuous monitoring, log analysis, and performance optimization to support the organization s device
  management policies and compliance requirements.

Key duties include:

• Design & Deployment: Design and deploy Intune solutions within Azure, focusing on security, scalability, and compliance
  with organizational policies. Develop and maintain comprehensive documentation on Intune architecture, operational
  procedures, and best practices.
  Monitoring & Analysis: Implement and manage monitoring frameworks for Intune services using Azure Monitor, Log
  Analytics, and other tools. Analyze operational logs and metrics to identify trends, detect anomalies, and facilitate proactive
  issue resolution.
  Collaboration & Compliance: Collaborate with IT security, compliance, and operations teams to align Intune deployments
  with organizational security policies and best practices. Engage in security and compliance audits, providing necessary
  documentation and evidence.
  Continuous Improvement: Drive continuous improvement initiatives, leveraging new Intune features and Azure capabilities
  to enhance device management and security. Conduct regular reviews and updates of Intune deployment strategies to
  incorporate evolving technologies and business requirements.
  Technical Guidance: Facilitate technical design and strategy sessions, providing expertise on integrating Intune with Azure
  services and on-premises environments. Utilize tools such as Visio for creating detailed architectural designs and workflows,
  ensuring clarity in communication and planning across teams.
  Project Execution: Execute projects effectively to ensure timely delivery of milestones and adherence to budgets.
  Training & Knowledge Sharing: Facilitate training and knowledge sharing sessions on Intune capabilities, best practices, and
  operational procedures to enhance team expertise.

Open to candidates who hold any of the following preferred certifications:

• AZ-900 Azure Fundamentals
  MD-102: Endpoint Administrator

MINIMUM REQUIREMENTS: Experience:

• 5+ years of experience in MDM solutions.
  5+ years of experience in customer service and client-facing roles.
  Skills:
  Proficiency with Intune and Azure tools.
  Strong communication skills.
  Detail-oriented with a focus on process and quality.