Overview
Hybrid
$60 - $70
Full Time
Accepts corp to corp applications
Skills
cybersecurity
ITIL
health insurance
ITSM
Job Details
Required qualifications to be successful in this role
10+ years of cybersecurity, IT operations, or risk management experience, with 5+ years specifically in process definition, documentation, or service management.
Expertise in designing operational workflows, role definitions, SLAs, and service KPIs for cybersecurity or IT operations.
Strong working knowledge of ITSM frameworks (ITIL v3/v4 preferred) and security operations models.
Experience with process improvement methodologies (Lean Six Sigma a plus).
Excellent communication skills to bridge technical, operational, and business audiences.
Proficiency with tools like Visio, Lucidchart, or BPMN modeling software.
Skills:
- Cyber - 9 year(s)
- ITIL - 9 year(s)
- ISO standards
- Health Insurance - 9 year(s)
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