ServiceNow Support Engineer

Remote role Urgent client needs ServiceNow Support Engineer

ServiceNow Support Engineer

Austin, TX 78753 OR Sunnyvale, CA

6 Months + might be CTH

Note: In-person interview is mandatory with the client s team.

Work Arrangement: The candidate can work remotely after the selection

Top 3 Required skills:

ServiceNow, Unix, Oracle SQL

Years of experience in each of the must-have skills:

Service Now : 5-8 years

Unix : 3-5 years

Oracle SQL : 5-8 years

Any Certifications required:

Service now certified system administrator (CSA) is a mandatory certification.

Other micro certifications in HRSD/ITSM/CSDM could be beneficial

Any additional information you would like to share about the project specs/nature of work:

The role is for production support for a top client in the IT industry.

Since the project is on-prem, this team handles all the operational and maintenance activities.

This gives an edge to the candidate to be involved in other technologies like Unix and SQL, unlike the industry standard projects.

Also, the tool and its implementation is customised by the client, which also gives the candidate a very good scope for learning service now.

Although it is production support, this team handles code fixes and minor enhancements, which is an edge over other implementations.