Overview
On Site
0.00k - 0.00k
Full Time
Skills
Law Enforcement
Sales Engineering
SaaS
Government Sales
Technical Writing
Demonstrations
Scripting
Communication
Presentations
Product Demonstration
Attention To Detail
Management
Computer Science
Information Systems
RMS
Records Management
Product Engineering
Workflow
Messaging
Sales
Request For Proposal
Proposal Writing
Clarity
Regulatory Compliance
Sales Process
Roadmaps
Job Details
Job Description
A mission-driven public safety tech company is seeking a Solutions Engineer to join their remote-first team (East Coast residency required). In this role, you'll bridge Sales, Product, Engineering, and Tech Services, crafting compelling tech solutions that drive real-world impact for law enforcement, fire, and emergency agencies. Required Skills & Experience
A mission-driven public safety tech company is seeking a Solutions Engineer to join their remote-first team (East Coast residency required). In this role, you'll bridge Sales, Product, Engineering, and Tech Services, crafting compelling tech solutions that drive real-world impact for law enforcement, fire, and emergency agencies. Required Skills & Experience
- 5+ years in pre-sales, solutions engineering, sales engineering, or similarly demo-intensive SaaS roles
- Experience selling to government or public safety agencies CAD/RMS exposure is a plus
- Excellent technical writing and storytelling skills (for RFPs, proposals, demo scripts)
- Strong verbal communication, comfortable presenting to both technical and non-technical audiences, including civic leaders, commanders, and front-line users
- Proficiency delivering structured, high-impact product demonstrations (both virtual and in-person)
- Self-motivated, detail-oriented, and able to manage independently
- Ability to travel 50%-80% to meet customers and support field engagements
- Bachelor's degree in computer science, Information Systems, Public Safety, or equivalent practical experience
- Familiarity with CAD (Computer-Aided Dispatch) and/or RMS (Records Management Systems) platforms
- Act as the technical linchpin across Sales, Product, Engineering, and Tech Services aligning teams and delivering value to stakeholders.
- Lead live demos (virtual and in-person), showcasing how your platform transforms public safety workflows
- Adapt technical messaging to resonate with both decision-makers and front-line users
- Partner with Sales to discern agency needs and tailor solution strategies accordingly
- Facilitate RFP and proposal responses, ensuring clarity, compliance, and strategic positioning
- Capture technical requirements and guide their integration into deployment plans
- Spot and resolve technical blockers early in the sales process to ensure seamless delivery
- Relay customer feedback to inform and refine the product roadmap
- Stay synchronized with Product and Engineering, communicating both current capabilities and forthcoming enhancements to stakeholders
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.