Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Dialpad
VoIP
UCaaS
IVR
call routing
Voicemail
IT Desktop
Job Details
We are seeking a skilled Dialpad Administrator with hands-on experience in configuring and maintaining phone systems. The ideal candidate will be responsible for setting up and managing phone trees, IVR menus, call routing, voicemail settings, business hours, and ensuring smooth communication across all departments.
Responsibilities:
- Configure and manage phone trees in Dialpad
- Set up call routing, IVR menus, business hours, and voicemail settings
- Maintain seamless call flows across departments
- Troubleshoot and resolve Dialpad or VoIP issues
- Collaborate with teams to improve communication processes
Requirements:
- Hands-on experience with Dialpad or similar VoIP/UCaaS platforms
- Knowledge of IVR, call routing, and telephony configuration
- Strong problem-solving and communication skills
- Ability to work independently and support multiple departments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.