Overview
On Site
USD 75,000.00 - 90,000.00 per year
Full Time
Skills
IT Operations
Microsoft Windows
Linux
Software Deployment
Procurement
Inventory Management
Data Security
Access Control
Regulatory Compliance
Network Administration
High Availability
Wireless Networking
Virtual Private Network
Failover
Scalability
Collaboration
Data Storage
Microsoft Azure
Disaster Recovery
Business Continuity Planning
SaaS
JIRA
Zendesk
NetSuite
Salesforce.com
Wrike
RBAC
SAML
Communication
Productivity
Adobe
Provisioning
Reporting
RMM
Documentation
IT Service Management
Technical Support
Management
Network Design
Routers
Switches
Wireless Communication
System Administration
Microsoft Office
Endpoint Protection
Mobile Device Management
Master Data Management
IDP
SSO
Scripting
Windows PowerShell
Bash
Cisco
Citrix
Cloud Computing
Dell
Firewall
A/B Testing
Active Directory
Backup
Cluster Analysis
Computer Hardware
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Key Responsibilities
End-User Support & IT Operations:
Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.
Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.
Lead the procurement and inventory management of hardware/software assets.
Enforce IT policies related to data security, access control, and compliance standards.
Infrastructure & Network Administration
Ensure high availability and performance of wired and wireless networks across all U.S. sites.
Manage and monitor firewalls, routers, switches, VPNs, and failover systems.
Support modernization of infrastructure through cloud adoption, automation, and improved scalability.
Cloud Services & System Administration:
Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.
Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.
Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.
Enterprise Applications & SaaS Integration:
Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,
NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).
Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.
Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).
Automation & Documentation:
Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.
Support and optimize RMM tools to improve IT service efficiency and responsiveness.
Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.
POSITION QUALIFICATIONS
Required:
5-8 years of hands-on IT support experience, including direct desktop and user support.
3-5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).
Strong system administration experience with Google Workspace and/or Microsoft 365.
Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.
Experience with IAM/IDP platforms and SSO configurations.
Solid scripting skills (PowerShell, Bash) and a strong automation mindset.
Requirements
Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, AB Testing, Active Directory, Backup Technologies, Cluster Analysis, Computer Hardware. Call today for Immediate Consideration!
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Key Responsibilities
End-User Support & IT Operations:
Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.
Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.
Lead the procurement and inventory management of hardware/software assets.
Enforce IT policies related to data security, access control, and compliance standards.
Infrastructure & Network Administration
Ensure high availability and performance of wired and wireless networks across all U.S. sites.
Manage and monitor firewalls, routers, switches, VPNs, and failover systems.
Support modernization of infrastructure through cloud adoption, automation, and improved scalability.
Cloud Services & System Administration:
Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.
Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.
Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.
Enterprise Applications & SaaS Integration:
Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,
NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).
Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.
Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).
Automation & Documentation:
Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.
Support and optimize RMM tools to improve IT service efficiency and responsiveness.
Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.
POSITION QUALIFICATIONS
Required:
5-8 years of hands-on IT support experience, including direct desktop and user support.
3-5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).
Strong system administration experience with Google Workspace and/or Microsoft 365.
Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.
Experience with IAM/IDP platforms and SSO configurations.
Solid scripting skills (PowerShell, Bash) and a strong automation mindset.
Requirements
Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, AB Testing, Active Directory, Backup Technologies, Cluster Analysis, Computer Hardware. Call today for Immediate Consideration!
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.