Intermediate Workforce Planning Salesforce Data and Systems Analyst

Job Description

Provides data analysis and database management leveraging Salesforce and Oracle (HRIS) to support human capital and workforce planning initiatives to drive actionable recommendations based on internal and external research. Serves as a resource person to team members to ensure all requirements, understanding, and analyzing data for sharing data-driven insights and performance improvement initiatives are met. Monitors and regularly upgrades/enhances the analytics platforms and dashboards to address current and emerging business needs. Maintains security measures to ensure proper quality checks and that governance is established for all data solutions. Responsible for delivering regular report generation and operational work products supporting the development of data decision-making tools (i.e., modeling, forecasting, and prediction). Design and implement data collection processes and measurement strategies to advance data analysis techniques to identify trends, measure effectiveness, and provide actionable insights. Create comprehensive reports, summaries, and visualizations to communicate findings to business stakeholders and senior leaders. Create and maintain all documentation, including the data design, requirements, metric inventory, and user manuals. Serves as an expert user, providing enablement and training for additional system users to champion a data-driven culture by educating partners and business leaders on the value and practical usage of analytics and insights. Adhere to best practices and organizational policies to ensure data security and confidentiality. Build strong relationships with internal stakeholders to ensure data initiatives meet their needs and drive organizational success. Achieve results through strategic execution, attention to detail, and a commitment to data integrity and accuracy.

• Requires Bachelor's degree in Data Science, Statistics, Human Resources, Business Administration, or a related field.
• Requires 3-5 years of experience in data analysis, preferably within a human resources and/or health industry context.
• Requires advanced proficiency in computer applications and Business Intelligence Solutions (e.g., MS Excel, SQL, Python/R, and/or Power BI).
• Experience in designing and implementing data collection processes, consulting on employee strategies, and developing dashboards and reports.
• Demonstrated experience in utilizing advanced data analysis techniques to generate insights and measure program effectiveness.
• Demonstrated proficiency in communicating complex data insights in a clear and actionable manner to non-technical stakeholders and team members.
• Work closely with internal partners to analyze Salesforce process and align data requirements to produce Power BI visualizations to support the understanding of data (turnover, job movement, surveys, etc.)

Preferred Qualifications

• At least 3+ years of experience leading large-scale people analytics projects at a large organization, particularly related to equality and employee engagement.
• Strong technical acumen, understanding of data visualization tools (e.g., Power BI), CRM (e.g., Salesforce), and statistical analysis techniques (e.g., structural equation modeling, large language models for sentiment/open text analysis).
• Exceptional written and verbal communication skills, with the ability to distill complex data into clear, compelling narratives and to influence stakeholders at all levels.
• Ability to prioritize a variety of requests and stakeholders
• Self-starter with ability to independently complete projects
• Excellent oral and written communication skills
• Strong team/relationship-building skills
• Accountability/Ownership over specific relationships within the business
• Strong attention to detail

About Us

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

About the Team

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.