Project / Program Manager - Knowledge Management

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Project / Program Manager. The particulars of the position are as follows.

Project Overview:
As a Project Manager for Knowledge Management (KM), you will lead the implementation of core KM activities to include leveraging cutting-edge AI capabilities used to support critical knowledge flow within and across the business and knowledge domains. Improve KM practices, align them with strategic goals, and develop programs and technology solutions to retain and utilize critical knowledge. You will work with business leaders (Strategic Operations) to identify opportunities and address gaps in knowledge flow related to critical Asset Management knowledge required to meet the ISO Standards.

Job Functions & Responsibilities:
? Work with business unit to map relevant Asset Management knowledge to the applicable Knowledge Management Programs that exists to ensure alignment with ISO 55001 7.7 requirement.
? Identify curated content collections of internal knowledge around key issues, frequently requested or strategic content areas, to identify gaps/needs.
? Assist in the development of recommendations for KM programs on the IT environment and business requirements, leveraging AI to enhance efficiency and effectiveness. Contribute to creating and maintaining taxonomies and controlled vocabularies.
? Monitor progress to ensure that the milestones are being met across the various projects and programs.
? Manage the risks and issues that arise during the program cycle as well as take measures to correct them.

Skills:
? This role requires proficiency in AI, strong program management experience, and skills in managing electronic knowledge repositories, intranets, collaborative tools, and taxonomy.
? Demonstrate proven project management skills adaptable to changing conditions.
? Recommend on the design, implementation, and enhancement of core KM approaches to support critical knowledge flow within and across the business and knowledge domains.
? Experience leveraging ML and/or AI technologies for knowledge creation and gap analysis, as well as a strong understanding of content management and content strategy principles, is preferred.
? Strong experience as project or program manager of large and complex projects or programs.
? Advanced knowledge of project and program management methodologies.
? Strong leadership and time management skills.
? Ability to think strategically, to proactively understand stakeholder needs, and to provide solutions to overcome obstacles.
? Strong written and verbal communication skills with experience delivering engaging, informative, well-organized presentations

Education & Certifications
? Bachelor?s Degree with 6 years relevant work experience in project/program management.

For an immediate response, please call , or send your resume to

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.