Workforce Management Industrial Engineer

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Workforce Management Industrial Engineer will be responsible for assisting with the development of engineered labor standards. The individual will be responsible for evaluating, documenting, validating, and updating labor standards for all processes related to store and pharmacy labor.

The ideal candidate will have strong analytical and communication skills. In addition, the individual will work well both independently and as part of a larger team. They will interact with a wide range of process stakeholders and demonstrate a consistent track record of delivering results.

Responsibilities include:

• Build and maintain labor standards, including time and motion studies, process optimization, and process documentation
• Conduct labor audits and time studies to validate and ensure the reasonableness and soundness of all implemented labor standards and update standards for changes in conditions
• Assist in the development and implementation of processes and methods for labor forecasting, staffing, modeling performance reporting and tracking, and other ad-hoc reporting as required to support labor management
• Partner with teams to facilitate ongoing efficiency improvements
• Any additional tasks as required by the supervisor or manager
• Up to 10% travel may be required.

Required Qualifications

• 3+ years experience running labor standards in an equivalent capacity (retail labor experience a plus)
• 3+ years experience in conducting Motion and Time Studies for the development of future engineered labor standards
• 3+ years experience using StandardsPro
• 3+ years experience with continuous improvement and capacity planning
• MOST Certification or ability to complete certification after hire
• Advanced level skills working with data in Microsoft Excel
• Strong Analytical and Problem-Solving skills
• Proven ability to produce results by working within established timeframes, deadlines, and understanding potential barriers and next steps
• Strong interpersonal skills, must communicate effectively with individuals at every level of the organization
• Demonstrated growth mindset and willingness to learn and accept feedback

Preferred Qualifications

• Masters Degree
• MOST Certified
• 5+ years experience running labor standards in an equivalent capacity
• 5+ years experience in conducting Motion and Time Studies for the development of future engineered labor standards
• 5+ years experience using StandardsPro
• 5+ years experience with continuous improvement and capacity planning
• Ability to influence leaders to change thinking
• Ability to influence leaders through change

Education

Bachelor's degree in Industrial Engineering or related field or equivalent experience.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $91,800.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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We anticipate the application window for this opening will close on: 07/05/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.