Experience and expertise | Experience providing in-person technical support in a professional setting
Expertise in supporting routine technology needs under the direction of a lead technician
Proven ability to work within defined hour limits (up to 48 hours/month) while maintaining service quality
Experience coordinating schedules and adjusting availability based on another technician s presence or absence
Demonstrated reliability in adhering to predefined on-site work commitments (e.g., 3 days/week, 4 hours/day) |
Minimum Qualification | Provide on-site technical assistance to the Client Technology Technician three days per week, four hours each day
Collaborate with the Client Technology Technician to support daily IT operations and tasks
Serve as the primary on-site technician during mornings when the Client Technology Technician is unavailable
Adjust work schedule as needed to remain within the monthly 48-hour limit
Ensure reliable and timely support while maintaining flexibility to meet the Client operational needs
Follow all City guidelines, protocols, and reporting requirements for vendor personnel |