Receptionist

What you will do

• Delivers excellent customer service to incoming customers, visitors, and colleagues.
• Ensure all visitors and guests are professionally greeted and connected with their host.
• Answers and manages incoming calls in a professional manner.
• Mail scanning services to support all business lines.
• Manages the Visitor Management process including check-in, and distribution of Security Access badges.
• Serves as a resource for department needs including preparing documents, presentations, printing, scanning, etc.
• Serves as a resource and coordinator for on-site meetings and events. (i.e. furniture set up in conference rooms and receiving catering orders for onsite rep)
• Works as a contributing team member toward Workplace Services goals.

Education Qualifications

• General education, vocational training and/or on-the-job training required

Experience Qualifications

• Typically 2+ years experience as a Receptionist, Office Coordinator, Administrative Assistant, or equivalent combination of education and/or related work experience required
• Experience in a corporate or professional work environment preferred

Skills and Abilities

• Excellent customer service skills
• Excellent verbal, written, communication, and interpersonal skills
• Ability to communicate and connect with employees at all levels of the organization
• Ability to multitask and resume focus after interruptions
• Ability to operate standard office equipment, including copiers, printers, scanners, and postage machines
• Ability to communicate with co-workers, clients, vendors, and other callers
• Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to communicate routine reports and correspondence
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
• Proficient in Microsoft Office Suite, Microsoft Teams, and email
• A demonstrated commitment to high professional ethical standards and a diverse workplace