Overview
On Site
USD44 - USD46.90 per hour
Full Time
Skills
Analyst
Power BI
Adobe Experience Manager
Job Details
Job Title: Digital Operations Analyst
Duration: 12+ months contract
Location: 100% Remote
Required Pay Scale: $44.00 - $46.90 per hour
Project Details:
In this role, Digital Operations is responsible for maintaining content for products, price updates across on-line sales channels, supporting self-service digital journeys, and providing business support for defect troubleshooting and resolution within content management systems (CMS). Team members demonstrate great care and attention to detail. Digital Operations analysts must be able to learn and understand systems functionality and interfaces at a very detailed level, which is invaluable in being able to identify defects and deliver improvements.
Must Haves
Minimum Requirements:
5+ years related experience
PowerBI experience is a must
Adobe Experience Manager (AEM) is required
Someone that is a critical thinker, has great communications and can hit ground running.
Desired Skills
Additional Knowledge, Skills, and Abilities:
Experience as a Business Systems Analyst (BSA). This includes creating process maps, user flows, and other artifacts to describe the intended fixes and improvements.
Attention to detail with organizational and problem-solving skills.
Exhibit technical and analytical aptitude.
Working knowledge of relational database concepts, and HTML
Works well in team environment, with sound negotiation and problem-solving skills.
Self-motivated, with the ability to work on multiple projects in a fast-paced environment. High initiative / Self-starter -- takes steps to improve deliverables/results without having to be asked.
Able to manage and deliver on multiple parallel requests and tasks with tight timelines and high-quality standards, while remaining detailed and organized.
Identify & define key metrics to measure the health and effectiveness of processes.
Experience with preparing business cases for improvements, including preparing presentations and presenting to leadership is a plus.
Attention to detail with organizational and problem-solving skills.
Exhibits technical and analytical aptitude.
Solid negotiation and conflict resolution skills.
Demonstrates strong customer service skills with both internal and external customers.
Work effectively and build relationships with people at all levels - solid team player.
Comfortable working with a cross-functional business team composed of people with diverse backgrounds.
Excellent communication skills, both written and verbal.
Demonstrates strong work ethic.
High level of honesty and integrity.
Makes good business judgments/decisions.
High initiative.
Results-oriented.
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: //
Duration: 12+ months contract
Location: 100% Remote
Required Pay Scale: $44.00 - $46.90 per hour
Project Details:
In this role, Digital Operations is responsible for maintaining content for products, price updates across on-line sales channels, supporting self-service digital journeys, and providing business support for defect troubleshooting and resolution within content management systems (CMS). Team members demonstrate great care and attention to detail. Digital Operations analysts must be able to learn and understand systems functionality and interfaces at a very detailed level, which is invaluable in being able to identify defects and deliver improvements.
Must Haves
Minimum Requirements:
5+ years related experience
PowerBI experience is a must
Adobe Experience Manager (AEM) is required
Someone that is a critical thinker, has great communications and can hit ground running.
Desired Skills
Additional Knowledge, Skills, and Abilities:
Experience as a Business Systems Analyst (BSA). This includes creating process maps, user flows, and other artifacts to describe the intended fixes and improvements.
Attention to detail with organizational and problem-solving skills.
Exhibit technical and analytical aptitude.
Working knowledge of relational database concepts, and HTML
Works well in team environment, with sound negotiation and problem-solving skills.
Self-motivated, with the ability to work on multiple projects in a fast-paced environment. High initiative / Self-starter -- takes steps to improve deliverables/results without having to be asked.
Able to manage and deliver on multiple parallel requests and tasks with tight timelines and high-quality standards, while remaining detailed and organized.
Identify & define key metrics to measure the health and effectiveness of processes.
Experience with preparing business cases for improvements, including preparing presentations and presenting to leadership is a plus.
Attention to detail with organizational and problem-solving skills.
Exhibits technical and analytical aptitude.
Solid negotiation and conflict resolution skills.
Demonstrates strong customer service skills with both internal and external customers.
Work effectively and build relationships with people at all levels - solid team player.
Comfortable working with a cross-functional business team composed of people with diverse backgrounds.
Excellent communication skills, both written and verbal.
Demonstrates strong work ethic.
High level of honesty and integrity.
Makes good business judgments/decisions.
High initiative.
Results-oriented.
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: //