Overview
On Site
$30 - $35 hr
Contract - W2
Contract - Independent
Skills
NETWORK
NOC
NETWORK OPERATIONS
TICKET
TICKETING
TICKETS
Job Details
Payrate: $30.00 - $35.00/hr.
Responsibilities:
Qualifications:
Pay Transparency: The typical base pay for this role across the U.S. is: $30.00 - $35.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, paid days off based on tenure, up to 40 hours paid sick time, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Responsibilities:
- Support capital program deployments through real-time alarm monitoring, initial triage, and break-fix change execution.
- Provide 24/7 operational monitoring, ticket handling, and troubleshooting to ensure network stability and minimize post-deployment issues.
- Monitor KPIs, alarms, and system degradations, escalating where needed to ensure proper implementation and network performance.
- Perform pre- and post-deployment validations to confirm successful upgrades and proactively identify issues.
- Respond to alarms from tools such as One Console, Splunk, OpenSearch, NetScout, and CyberArk.
- Work closely with deployment teams (e.g., NCI/ATAC) to escalate and resolve service-impacting issues.
- Schedule and coordinate critical maintenance and break-fix activities with internal teams and vendors.
- Participate in troubleshooting bridges to resolve outages and degradation events linked to capital program deployments.
Qualifications:
- High School Diploma or GED (required).
- Work Schedule and Travel
- 10-hour shifts; availability for on-call support.
- Proficiency in packet core telecom systems including UPF, SMF, GGSN, MME, AMF, NRF, SMSF, NEF, SGSN, MAG, & ePDG.
- Understanding of telecom protocols (Diameter, HTTP) and wireless network architecture.
- Competence in monitoring and operational support tools (One Console, Splunk, OpenSearch, etc.).
- Strong communication skills and familiarity with databases and Microsoft Office tools.
Pay Transparency: The typical base pay for this role across the U.S. is: $30.00 - $35.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, paid days off based on tenure, up to 40 hours paid sick time, 401(k) plan participation, commuter benefits and life and disability insurance.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying to this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.