Implementation Conversion Analyst I

RESPONSIBILITIES:
A client with Kforce is seeking an Implementation Conversion Analyst I to join their team. This is a hybrid opportunity 3 days in office (Tuesday, Wednesday, Thursday) in Milwaukee, WI or St. Pete/Jacksonville, FL area.

Summary:
This position is supporting Card Suite and Card Suite Migrations. The candidate validates the accuracy of all data and transactions, determines customer specific processing parameters and completes client system set up for client use, and trains clients on the use of client systems and provides support during conversion. Through data analysis, product mapping and interviews, this person gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team.

Duties:
* Creates data maps and transaction workflow documents showing exactly how every field of information will be converted; The data mapping forms the technical specification for the conversion and, in some cases, may generate code. Shares data maps with programmers, clients, and others as appropriate to ensure successful conversion; Refines mapping through iterative validation
* As part of the conversion process, tests customized software against customer specific needs, shares with customer reports and application specific data that reflects how conversion data will be processed; Reviews conversion results (reports, balancing, data load, software changes) with client to refine and confirm requirements; Obtains formal customer acceptance of results
* Examines client's processes, forms and reports, determines operational needs, and documents what the software will do and all related processes, forms, reports, etc. to be used after conversion is complete

REQUIREMENTS:
* Proven Expertise in Client Onboarding - Successfully led end-to-end onboarding processes for diverse client portfolios, ensuring seamless implementation, accelerated time-to-value, and long-term satisfaction; Adept at coordinating cross-functional teams and tailoring onboarding strategies to meet unique client needs
* Strong Client-Facing Experience - Skilled in building trusted relationships with clients through clear communication, proactive support, and a consultative approach; Acted as the primary point of contact, consistently delivering exceptional service and fostering client loyalty from initial engagement through post-onboarding
* Strong Communication Skills - Confident communicator who knows how to break down complex ideas
* Bonus if they have a background in banking/finance, etc.

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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