Overview
Skills
Job Details
ServiceNow Solutions Architect & Technical Manager
Baltimore, MD (Onsite) for 12+ Months
Key Required Skills | Expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads. |
Position Description | Lead the ServiceNow Architecture development, enhancements and implementations. Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation). Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities. Provide assistance to development teams as needed. |
Detailed Skills Requirements | FOUNDATION FOR SUCCESS (Basic Qualifications) Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree 10+ years of experience as ServiceNow Developer 5+ years as a ServiceNow Solutions Architect 5+ years leading ServiceNow development teams Must be able to obtain and maintain a Public Trust. Contract requirement. *** Selected candidate must be willing to work on-site 5 days a week in Woodlawn, MD. FACTORS TO HELP YOU SHINE (Required Skills) Required ServiceNow required certification: Certified System Administrator (baseline) Certified Application Developer (baseline) ServiceNow CIS certification in multiple areas: CIS Customer Service Management CIS IT Service Management CIS Discovery CIS Service Mapping CIS Strategic Portfolio Management CIS Application Portfolio Management CIS Software Asset Management CIS Hardware Asset Management 5+ years of experience with technical discussions and reviews. 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies 5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.) 5+ years of technical leadership experience driving change/solutions. Ability to work in a high growth, fast paced environment Excellent understanding of system architecture, design principles, and impacts Experience supporting IT related data integrity (CMDB, HAM, SAM etc.) Excellent technical leadership skills and initiative to take on additional responsibilities. Excellent written and oral communication skills to deliver technical solutions simply and succinctly Experience with the US Federal Government HOW TO STAND OUT FROM THE CROWD (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java Experience with implementing Java scripting to support automation across the various modules in ServiceNow Experience with REST and SOAP web service protocols Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals Knowledge of SAML, Active Directory, or LDAP Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR Project Management or Agile certification ITILv4 Foundations Certification |