IT Support Engineer

Overview

On Site
BASED ON EXPERIENCE
Full Time
Contract - W2
Contract - Independent
Contract - 12+ mo(s)

Skills

Technical Support
Audiovisual
AV
Purchasing
Asset Management
Onboarding
Computer Hardware
Computer Networking
Vendor Relationships
System Integration
Inventory
Management
Application Support
Productivity
Operating Systems
Issue Tracking
Identity Management
Communication

Job Details

Title: IT Support Engineer

Location: Oakland, CA (Hybrid)
Employment Type: Contract

Compensation:
Pay Range: $35.00-$43.00 Per HR

Description:
Design, manage, and expedite IT projects to integrate systems and processes.
Support employees in resolving IT, AV, and communication system issues.
Assist with IT inventory, purchasing, asset management, and onboarding processes.
Troubleshoot hardware, software, networking, and other technical issues.
Develop and document best practices to enhance troubleshooting processes.
Manage vendor relationships to provide application support.
Engage with organizational partners to address technical concerns proactively.

Key Responsibilities:
Design and drive IT projects for system integration.
Provide support in resolving IT-related problems.
Assist in managing IT inventory and key processes.
Troubleshoot technical issues hands-on.
Document and develop best practices for troubleshooting.
Manage relationships with vendors for application support.
Develop processes for security and automation improvements.

Qualifications:
Experience with generic office productivity suites.
Experience in supporting operating systems.
Familiarity with issue tracking systems.
Knowledge of identity management systems.
Understanding of communication platforms.

Core Technologies:
Office Productivity Suite | Operating Systems | Issue Tracking Systems | Identity Management Systems | Communication Platforms

Contact Information:
Leif Lebumfacil,

Benefits:
Learn more about our benefits offerings here

EEO Statement:
Learn more about our EEO policy here

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