Systems/ PMO Operations Analyst

We are looking for Senior Systems/ PMO Operations Analyst for a hybrid role in Oakland, CA. Tue - Thurs onsite.

MUST HAVE SKILLS:

• Ability to handle multiple, concurrent tasks with a variety of time sensitivities in an efficient manager.
• Accuracy and Attention to Detail: Ability to report to leadership overall status and project health.
• Communication Skills: Effective written and verbal communication to large audiences

Responsibilities of the PMO Operations Analyst:

The Program Management Office (PMO) Operations Analyst is responsible for a wide range of activities around developing, communicating, managing and reporting on processes and procedures related to executing Propel. As part of the PMO, this role is responsible for a variety of duties around resource management, financial management, project metrics, and other support responsibilities in conjunction with the System Implementation (SI) partner. There is a lot of opportunity for thought leadership and shaping the processes and deliverables in this role.

• Program Execution and Metrics support weekly, monthly, and phase execution status meetings. Facilitate leadership meetings which use Jira, PowerBI dashboards and other tools supporting client s use of Agile and Lean principles. Collaborate with team leaders to improve ability to gain insights from complex, voluminous data.
• Support Sourcing and Contracting Processes, including Invoice verification Support contract management needs with the multiple consulting companies providing professional services. Client s Sourcing organization has a variety of tools and requirements for creating, extending, and modifying the Statements of Work for the 15-20 vendors in use.
• Program Dependency Management Assist with identifying and managing dependencies between program and other IT projects. Dependency management involves proactively identifying, analyzing, and managing collisions between projects. Identify subject matter experts needed to take deep-dives into technical issues to ensure projects are sequenced accurately.
• On-boarding and off-boarding resources: Support as needed the efforts for rapidly, and accurately, enrolling and integrating employees and consultants. Similarly, with rolling off team members. Effective resource management will ensure accuracy in reporting and cost management.
• Support and Facilitate Content for All-Team Townhalls and New Team member orientations Organize agendas and gathering cross-program content for virtual townhalls reporting on latest status. Provide Propel overviews to new team members regarding project methodology and key phase deliverables.
• Support PMO Director as needed Given dynamic nature of SAP implementations, support any number of asks of the PMO from the leadership and others as required. For example, new KPI metrics, team presentations, meeting facilitation, staffing forecasts or gaps, project risk mitigations, process improvement ideas.

Required skills:

• Ability to handle multiple, concurrent tasks with a variety of time sensitivities in an efficient manager. Client values being nimble as a positive character trait.
• Accuracy and Attention to Detail: The successful candidate must demonstrate a high degree of attention to detail to accurately update, extract, and report to leadership from a various systems, such as Planisware, Ariba, Jira, MS-Project, Excel, Sourcing tools with vital information on multiple aspects of programs overall status and project health.
• Data Analysis: Ability to independently analyze, reconcile, and report data from multiple spreadsheets or sources. Typically reports are done using standard tools (e.g. MS-Excel, PowerPoint, PowerBI) to identify status of resource on-boarding and off-boarding.
• Organizational Skills: Ability to keep track of multiple, concurrent tasks which have varying priorities and due-dates that are subject to change.
• Communication Skills: Effective written and verbal communication to large audiences, explain performance variance, ask insightful questions, express opinions, convey different alternatives to aid problem solving sessions. Must be able to develop visual representations of ideas, data variances, trends as needed.

Desired Skills:

• Prior large corporation, IT Project or other Program Experience Understanding the working environment of a large company with multiple departments, request processes, information needs to accomplish program s objectives and in given timeframes.
• Financial Forecast Support for Software Services - Work with a team to develop and refine multi-year forecasts of external providers required to support client s implementation of S/4 HANA.
• SAP/ERP Implementation Project experience - Understanding of Waterfall and Agile methodologies and deliverables within the software lifecycle phase. Familiarity with the various roles, skillsets, and responsibilities of team members.
• Software Proficiency: Competent in Microsoft Office Suite products such as Excel, Word, PowerPoint, MS-Project, and Jira. Client uses Microsoft Outlook, including extensive use of Calendar, TEAMS Meetings, and document storage using SharePoint. Specially creating compelling PowerPoint and Word documents.

Additional Software Knowledge Desired:

• MS-Project Ability to create, modify, analyze large resource loaded project plans.
• Use of PowerBI and/or PowerApp, MS- SharePoint (or similar document management software)
  

Qualifications:

• Bachelor s degree or higher in Computer Science or Business Admin/Management Information Systems
• Working knowledge of Financial and Accounting concepts.
• 10+ years of experience in large Software programs and/or Project experience.