Manager, Product Portfolio Management

Overview

Lead product portfolio team, enable identification and development of end-to-end technology solutions in collaboration with business objectives and priorities. Facilitate the transformation to an agile delivery model and enablement of cross functional teams to continuously integrate on business capabilities. Lead resources to be outcome focused and use balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team. Develop and communicate a vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments; proactively build relationships with those outside of your immediate team. Will serve as SME and liaison for projects, procurement, and financial budget processes.

Responsibilities

• Lead engagement strategy for cross-departmental management of multi-functional teams to meet business product portfolio needs
• Lead/partner with product owners and product teams to achieve superior execution of product strategy
• Cultivate ownership and participation in relationship building across the enterprise and with external partners to drive collaboration, change, and process improvement
• Lead, track and maintain financial planning for the Portfolio Management, including Cybersecurity
• Stay current with progress on innovation efforts and communicate appropriate information across enterprise to ensure key stakeholders (leadership, business, and technology) are informed, while advocating for LOB stakeholders' perspectives and concerns regarding innovation topics and trends
• Assists in the gathering of ideas and opportunities that benefit the assigned enterprise portfolio and drive adoption of system recommendations with the focus on improving speed to improving the member experience
• Monitor key performance indicators for defined teams and portfolios to ensure success across all technology products in portfolio
• Drive engagement with ISD discovery services to ensure alignment with enterprise technology strategy and shape demand for ISD services
• Lead, coach, and inspire the team in developing and documenting best practices in the performance of duties and responsibilities in support of establishing the product practice for the enterprise
• Participate in strategic planning and champion Information Security goals and champion ISD goals, decisions, and initiatives with stakeholders across NFCU including ISD and Security
• Contribute perspectives and ideas from relevant sources; keep current with emerging technology, government/policy impacts and industry best practices by researching marketplace/industry trends
• Gather and analyze service experience feedback, develop KPIs for business and member outcomes; present findings and recommendations to ISD management
• Contribute to and support the marketing strategies to support new team brand
• Design and support a structured methodology/approach and lead organizational change to support operations for the successful adoption of the product portfolio practice
• Manage upward communication/escalation of development, integration and operational concerns
• Develop and monitor team product-based roadmaps, backlogs and metrics to ensure alignment with key business objectives and leadership expectations
• Drive portfolio planning sessions and plan and execute executive level briefings
• Promote adoption of modern IT ways of working by product teams (DevOps, Continuous Integration and deployment)
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
• Ensure effective and efficient allocation of staff resources and manage strategy for succession planning, employee development, and future resource needs by developing a workforce strategy and appropriate resource plans
• Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminate low value activity with view to long range goals
• Ensure compliance with Navy Federal's ISD standards, practices and processes
• Perform other duties as assigned

Qualifications

• Five years of deep experience in product management or a similar function, with five years of experience managing product managers across a multi-product portfolio, developing and implementing products
• Experience working directly with technical teams in an agile software development environment
• Significant experience in building client relationships, advising business and IT leadership, and managing teams and/or engagements in the financial services industry or consulting environment
• Ability to articulate complex concepts to cross functional audiences and influence outside technical teams
• Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment
• Significant experience supervising and leading professional employees
• Significant experience working with both dedicated and cross-functional teams, in a matrixed environment
• Significant experience in supervising and leading employees
• Ability to articulate leading business issues and trends, including the associated technology implications
• Proven ability to manage complex business problems across internal and external stakeholders
• Ability to build consensus and deliver processes and frameworks that support alignment between stakeholders across an enterprise
• A track record of working closely and effectively with engineering and partner teams
• Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management
• Ideal candidate will be able to work in a collaborative and open communication environment
• Expert relationship building, negotiation and facilitation skills
• Proven ability to execute analytical and quantitative skills; ability to use hard data and metrics to back up assumptions
• Expert skill influencing, negotiating and persuading to reach agreeable exchange and positive outcomes
• Expert critical thinking, analytical, and problem-solving skills
• Expert verbal and written communication skills
• Advanced skill in the use of Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint, etc.)
• Expert interpersonal and team building skills
• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
• Expert skill exercising initiative and using good judgment to make sound decisions
• Expert skill producing desired results and achieving goals and objectives
• Expert skill using innovative thinking to solve problems and facilitate the decision-making process
• Master's Degree in Information Technology, Business Administration, related field, or an equivalent combination of education, training, and experience

Desired Qualifications

• Working knowledge of NFCU's objectives, functions, policies, products, and services
• Ability to articulate leading business issues/trends and the associated technology implications
• SAFe Certification - Lean Portfolio Management or Agilist
• Master's Degree in Information Technology, Business Administration, or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.