IT Infrastructure and Operations Level 3 - New Haven, CT, Gaithersburg, MD, Waltham, MA - Hybrid

Overview

On Site
Contract - W2
Contract - Months Contract
50% Travel

Skills

Infrastructure
Asset
Inventory

Job Details

IT Infrastructure and Operations Level 3

New Haven, CT, Gaithersburg, MD, Waltham, MA - Hybrid

12+ Months Contract

Key Responsibilities

  • Provide Level 3 technical support and operational management for laboratory IT infrastructure and applications.
  • Troubleshoot and resolve complex technical issues related to lab systems, hardware, and software.
  • Collaborate with scientists, facilities, and IT teams to deliver and implement new laboratory systems and upgrades.
  • Maintain and update the Inventory/CMDB for all lab IT assets.
  • Work closely with vendors and remote support teams to ensure high availability and performance of lab solutions.
  • Identify and implement process improvements and automation opportunities.
  • Ensure compliance with IT service delivery standards and business requirements.

Must Have

  • Deploy & Upgrade Operating Systems (OS)
  • Support. Infrastructure (general infrastructure support experience)
  • Windows 11
  • Bash scripting
  • PowerShell scripting
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