ServiceNow CSM Architect

Job Description:

• 8 to 12 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment
• At least 12 to 14 years of experience in the IT Industry Experience
• Roles & Responsibilities :
• Provide domain, architecture, and the technical aspects of the project.
• Participate in requirement gathering meetings and provide inputs to the developers based on the requirements.
• End to end guidance and review of Modular Implementation & customization in ServiceNow
• Hands-on experience in implementing in multiple ServiceNow Modules and 3rd party integrations
• Guidance on Implementation of ServiceNow Modules, primarily MCO, CSM, ITSM and Platform Configuration
• Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc
• Validate requirements and highlight discrepancies
• Design solution and suggest technical best practices
• Ensure information is accurate and feasible

Certifications :
ServiceNow Administration certification
ServiceNow Implementation Specialist Certification(various tracks)
ServiceNow Master Architect Certification(optional)

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