IT Manager / Infrastructure Lead (HealthTech)

IT Manager / Infrastructure Lead (HealthTech Scale-Up)

Location: Columbia, Maryland (Hybrid - 3 days on-site per week)
Salary: $120,000 - $160,000 (DOE) + Bonus & Benefits

About the Company
iO Associates is working with a fast-growing health technology organization on their search for an experienced IT Manager to lead infrastructure, security and scalability initiatives as they start to bring their technology operations in-house.

With a decade of success in digital healthcare engagement, this company partners with major U.S. health plans to deliver virtual health solutions. They've built a strong foundation and are now entering a growth phase that will see them triple in size over the next 3 years.

The Opportunity
As the business scales, they're looking for a hands-on IT specialist who can design, secure and evolve their infrastructure into a modern, self-sufficient environment. You'll work closely with leadership and external partners - to shape IT strategy, strengthen cybersecurity and formalize governance frameworks across networking, cloud and end-user support.

This is an ideal role for someone comfortable spanning multiple domains - being the go to IT SME, with the ambition to build and eventually lead a growing IT function.

Key Responsibilities

• Lead infrastructure upgrades across a hybrid workforce (on-site + remote).


• Manage network setup and expansion - firewalls, switches, Wi-Fi, UPS systems, and access control.


• Support end-user technology provisioning and internal systems for onboarding/offboarding.


• Oversee compliance and cybersecurity best practices (HIPAA, PII, risk management).


• Coordinate cloud infrastructure (AWS) and Microsoft 365 environment.


• Oversee internal tools - including CRM/telephony APIs (NICE) and integration with partner software.


• Partner with executive stakeholders to align IT strategy, licensing, and scalability planning.


• Work toward leading future IT operations and potential team management expansion.

About You

• 5-10+ years' experience in IT infrastructure, systems admin or network/security roles.


• Strong knowledge of Microsoft technologies (M365, Azure AD, Power BI).


• Hands-on experience with firewalls, switches, Wi-Fi management and server maintenance.


• Cloud experience with AWS.


• Familiarity with data security and HIPAA compliance preferred.


• Experience in a healthcare, regulated, or scaling SME environment would be highly beneficial.


• Comfortable supporting a growing team with diverse device and software needs.


• Bonus: Experience managing NICE systems or API integrations.

Why Join?

• Competitive salary + performance bonus and potential equity.


• Comprehensive medical, dental and vision coverage.


• 401(k), life insurance, and short/long-term disability.


• Unlimited PTO


• High growth potential - progression to IT Director as the company scales.

Next Steps
If you're a proactive IT leader who thrives in scaling environments and wants to make a real impact within a healthcare business improving access to care, we'd love to hear from you.

Apply now or reach out to the iO Associates team for a confidential conversation.