BA with Genesys

Overview

On Site
$50+
Accepts corp to corp applications
Contract - W2
Contract - Independent
100% Travel

Skills

Java
Computer Science
Customer Service
DevOps
Finance
Genesys
Guidewire
BMC
Business Analysis
Business Analytics
Cloud Computing
Communication
Apache Helix
Microsoft Azure
MongoDB
Project Management
Quality Assurance
Agile
SOAP
SQL
API QA
Sales
Salesforce.com
Scrum
ServiceNow
Software Development
TypeScript
Workflow

Job Details

  • Bachelor s Degree in Computer Science or related field.

  • 13+ years of experience in software development lifecycle, business analysis, and QA.

  • 10+ years of experience in Salesforce platform (Sales, Service, Financial Cloud).

  • Proven experience as a Product Owner or Technical BA in Agile/Scrum environments.

  • Strong understanding of customer service workflows and omnichannel communication.

  • Hands-on experience in Salesforce Lightning, Genesys Cloud, Guidewire, BMC Helix, ServiceNow, and Azure DevOps.

  • Proficiency in SQL, Java, TypeScript, MongoDB, and API testing (REST/SOAP).

  • Strong project management and stakeholder communication skills.

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