Overview
Remote
On Site
USD 120,001.00 - 160,000.00 per year
Full Time
Skills
Science
Collections
Reporting
Repair
Computer Hardware
End-user Computing
Printers
Routers
Switches
Continuous Improvement
Inventory
Training
Computer Science
Red Hat Linux
Microsoft
Microsoft Azure
Amazon S3
Step-Functions
SQL
Linux
Unix
Microsoft Windows
Operating Systems
Identity Management
System Monitoring
Scripting
Python
Bash
Windows PowerShell
Configuration Management
Ansible
Puppet
Progress Chef
Cloud Computing
Dynatrace
Network Protocols
Firewall
Virtual Private Network
Network Monitoring
Auditing
Regulatory Compliance
Database
Microsoft SQL Server
Oracle
Remote Desktop Services
Amazon RDS
Database Performance Tuning
Backup
Recovery
Continuous Integration and Development
Version Control
Git
Continuous Integration
Continuous Delivery
GitHub
Amazon Web Services
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Attention To Detail
Data Integrity
Technical Support
Documentation
Management
DevOps
System Administration
Security Clearance
Information Technology
Systems Engineering
FOCUS
Job Details
Job ID: 2509314
Location: REMOTE WORK, TX, US
Date Posted: 2025-08-29
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Yes
Description
SAIC is searching for a Systems Engineer who performs high-level, day-to-day operational support of complex application cloud systems to join our VA team. The ideal candidate develops solutions to routine technical problems of limited scope and follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This is a 100% Remote role.
Responsibilities:
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in most aspects of the day-to-day activities.
Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required. Communicate with users and senior management the status of key problem statuses.
Perform hands-on repair of equipment and maintenance/installation of computing infrastructure.
Maintain and troubleshoot all hardware associated with end-user computing, including printers, workstations, router switches, etc.
Implement continuous improvement methodology through the use of IT systems or procedure.
Maintain inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation, training, and additional duties as assigned.
Qualifications
Education Required:
Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience with a degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect) are preferred.
Experience Required:
Experience with AWS and/or Azure Cloud experience with S3, Step Functions, Batch Jobs, CloudWatch,
Minimum 3 years SQL query and monitoring experience.
Minimum of 3-5 years of experience in systems engineering or a related field, particularly in production environments.
Proven track record of managing and maintaining large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such CloudFormation.
Experience with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Knowledge of security best practices for production systems.
Experience implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Experience with database performance tuning and backup/recovery processes.
Experience with continuous integration/continuous deployment (CI/CD) pipelines.
Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild and CodeDeploy.
Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to quickly adapt to new technologies and processes.
Willingness to be on-call for production system support as required.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
Ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations.
Clearance Requirement:
ship with the ability to obtain and maintain a Public Trust clearance
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Location: REMOTE WORK, TX, US
Date Posted: 2025-08-29
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Yes
Description
SAIC is searching for a Systems Engineer who performs high-level, day-to-day operational support of complex application cloud systems to join our VA team. The ideal candidate develops solutions to routine technical problems of limited scope and follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. This is a 100% Remote role.
Responsibilities:
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in most aspects of the day-to-day activities.
Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required. Communicate with users and senior management the status of key problem statuses.
Perform hands-on repair of equipment and maintenance/installation of computing infrastructure.
Maintain and troubleshoot all hardware associated with end-user computing, including printers, workstations, router switches, etc.
Implement continuous improvement methodology through the use of IT systems or procedure.
Maintain inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation, training, and additional duties as assigned.
Qualifications
Education Required:
Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience with a degree in Computer Science, Information Technology, Systems Engineering, or a related field.
Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect) are preferred.
Experience Required:
Experience with AWS and/or Azure Cloud experience with S3, Step Functions, Batch Jobs, CloudWatch,
Minimum 3 years SQL query and monitoring experience.
Minimum of 3-5 years of experience in systems engineering or a related field, particularly in production environments.
Proven track record of managing and maintaining large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such CloudFormation.
Experience with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch.
Ability to troubleshoot and optimize system performance and reliability.
Understanding of network protocols, firewall configurations, and VPN setup.
Experience with network monitoring and diagnostic tools.
Knowledge of security best practices for production systems.
Experience implementing security measures, conducting audits, and ensuring compliance with industry standards.
Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Experience with database performance tuning and backup/recovery processes.
Experience with continuous integration/continuous deployment (CI/CD) pipelines.
Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild and CodeDeploy.
Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment.
Strong attention to detail to ensure system stability and data integrity.
Ability to quickly adapt to new technologies and processes.
Willingness to be on-call for production system support as required.
Strong documentation skills for maintaining system configurations, processes, and procedures.
Ability to manage and contribute to multiple projects, ensuring timely completion and quality results.
Ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations.
Clearance Requirement:
ship with the ability to obtain and maintain a Public Trust clearance
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.