Technical Writer - $43 CTC - REMOTE (Must be a Current WI Resident)

Job Description:

CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and we guarantee payment within that period of Net 30, regardless of the client's payment status to us.

***Crop to Crop resumes are accepted
Location Requirement: Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. The selected hire will be required to come onsite in Madison periodically, but the majority of work will be done remotely from within the state of Wisconsin.

The Department administers numerous benefit programs for current, inactive, and retired public employees and their beneficiaries. The benefit programs include the Wisconsin Retirement System, group health insurance, group life insurance, deferred compensation, employee reimbursement account, income continuation insurance, long-term disability insurance, duty disability, and long-term care insurance. This position will be responsible for developing detailed worker procedures documentation for changed business processes resulting from technology modernization and other changes, updating instructional manuals and informational brochures in plain language.

Qualifications:

An acceptable candidate will have extensive experience writing technical policies and procedures and translating complex information into plain language in the insurance or other employee benefits administration field or a related area. Candidates must be able to collaborate with varying audiences and work independently to effectively prioritize and manage completion of their workload. The work requires judgment, initiative, and problem- solving ability. Other specific qualifications include:

• Ability to develop text and visual representations for large volumes of complex procedure documents meeting organizational standards.
• Experience writing user-friendly content that meets the needs of the target audience.
• Experience maintaining and updating technical documents.
• Experience creating content to educate and instruct an audience with varying levels of baseline knowledge about a complex subject.
• Experience curating and organizing information into reference documents.
• Ability to evaluate current content and identify opportunities for process and procedure improvements.

Someone with 5 years or more experience in the insurance and other employee benefits administration field or a related area. The individual will perform a variety of tasks in collaborating with a variety of subject matter experts to gather information, reviewing screens and process and data flows in multiple technology tools, and working independently to develop effective detailed worker procedures and instructional materials such as manuals and informational brochures in plain language.

Required Skills:

• Bachelor s degree or comparable professional experience in insurance and other employee benefits administration or related field
• 5 or more years of experience as an effective technical writer, including writing documentation and procedural materials for multiple audiences

Desired Skills:

• Superior written and verbal communication skills, with a keen eye for detail
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Self-motivated, self-disciplined, and able to work with minimal supervision
• Quickly learn and understand complex topics and make them easily understandable in text, graphs or diagrams, and pictures.
• Ability to review and/or copy edit content developed by others and work collaboratively with cross-functional teams.