Student Ambassador Program Manager

Software Guidance & Assistance, Inc., (SGA), is searching for a Student Ambassador Program Manager for a CONTRACT assignment with one of our premier SaaS clients in San Jose, CA.

Contract length: through 11/30/25

We're looking for a strategic and highly organized Program Manager to lead day-to-day operations and planning for our Student Ambassador Program. This person will own the support structure that enables ambassadors to thrive-managing their enablement and coordinating cross-functional content needs to help grow our student user base. The ideal candidate has experience in community building and/or managing an ambassador or advocacy program, and is energized by empowering young creatives. Familiarity with customer advocacy platforms (e.g., Influitive, Base) is a strong plus.

Responsibilities:

• Ambassador Support & Enablement
  • Manage a strong operational foundation for the Student Ambassador Program, including challenge troubleshooting, check-ins, and peer support escalation.
  • Maintain a regular cadence of ambassador communications including office hours, newsletters, and virtual events.
  • Coordinate and lead ambassador enablement, training sessions, and professional development opportunities throughout the academic year.
  • Manage ambassador onboarding/offboarding processes, ensuring clear expectations and seamless integration into the community.
  • Foster a thriving community by creating opportunities for connection, collaboration, and peer recognition.
• Content Development & Resource Management
  • Collaborate with the PMM team to communicate content needs and ensure timely development of student-facing materials.
  • Own and maintain a library of branded templates, presentation decks, and promotional assets for use in workshops, tabling, and digital campaigns.
  • Collect and curate ambassador-generated content to amplify student voices across internal and external channels.
• Cross-Functional Coordination & Reporting
  • Represent the ambassador perspective in key meetings with business stakeholders, marketing, and product teams.
  • Own the planning and execution of Summer and Winter Institute virtual summits.
  • Maintain documentation and dashboards to track engagement, impact, and program success.

Required Skills

• 2-4 years in program management, community building, or marketing-bonus if in B2C or Gen Z-focused environments.
• Proven experience building and/or managing ambassador, advocacy, or peer leadership programs.
• Experience with customer advocacy platforms (e.g., Influitive, Base) is a plus.
• Demonstrated ability to manage scalable programs with multiple workstreams and
• stakeholders.
• Strong communication and content development skills; ability to write clearly for both student and executive audiences.
• Comfortable using Adobe creative tools, particularly Adobe Express.
• Experience working cross-functionally with product marketing, creative, and external agency partners.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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