Specialist 2, Data Analytics

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Job Objective

The Data Analytics Specialist plays a critical role in empowering stakeholders with actionable insights and data-driven support. This position is responsible for sourcing relevant information, applying robust analytical techniques, and transforming complex data into clear, meaningful outputs that align with business objectives.

Main Duties

Determining Requirements

• Identifies business requirements through examining requests and/or case tickets
• Determines the potential sources of data through exploring standard queries and existing available data tables

Gathering Data

• Runs data extraction procedures, including running SQL-based queries and downloading standard reports, to gather the raw data required for analysis
• Explores the multiple possible sources and gathers all required information to meet requirements

Data Preparation

• Establish links between various sources to combine available information into a cohesive data set
• Identifies errors and duplications from the data and provides recommendations on how to handle such occurrences
• Applies statistical methods to eliminate noise and cleanse large data sets
• Implement calculations to make data sets available for more advanced analytical processes

Data Analysis

• Performs standard qualitative and quantitative analysis techniques to evaluate data
• Generates calculated outcomes from the available data

Presentation

• Organize findings into a standardized template to be presented to relevant customers
• Presents data through standard visualization techniques using Business Intelligence tools such as Sigma, Power BI, Oracle, and the like

Customer Engagement

• Communicates findings with the customer
• Explains methods of analysis to the customer where clarifications are required

Maintenance

• Affirms the accuracy of data for standard reports
• Identifies the requirement to update data connections and ensures that standard reports appear as expected

Educational Background

• Bachelor's degree required
• IT, Statistics, and Industrial Engineering discipline course preferred

Work Experience or Training

• Requires at least 2-3 years of relevant experience in Continuous Improvement, Performance Reporting, or Operational Reporting
• Background in Supply Chain, Engineering, or Manufacturing is an added advantage

Skills Required

• Advanced MS Excel skills
• Experience in using data visualization tools such as Sigma, Power BI, QuickBase, Oracle, and the like
• Experience with relational databases, SQL, and Snowflake is an advantage
• Ability to evaluate the appropriate analytical procedures
• Excellent problem-solving skills
• Capable of communicating in verbal, written and presentation forms in English
• Mature, professional demeanor and proven ability to work well in a fast-paced and collaborative work environment

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.