Overview
On Site
Depends on Experience
Full Time
Skills
desktop support
IT support
Technical support
Job Details
- AA Degree or technical school certificate in an IT field
- Six or more years of experience in IT support.
- Highly proficient in common computer applications and operating systems especially MS Windows 10, MS Office, and Google Workspace.
- Experience installing, maintaining, and troubleshooting computer and communications hardware.
- Experience in use of routine and advanced Service Desk tools and techniques (remote assistance, PC Imaging, ticketing and knowledgebase systems).
- Experience supporting smart phones, tablets, wireless technologies, networks and operating systems.
- Experience with Active Directory, Google Workspace, Imaging, Citrix, Cisco VPN, TCP/IP, ServiceNow or other ticketing system, MDM, Office 365, Ring Central, Zoom, and Remote tools