Desktop Support Technician

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Desktop Support

Job Details

Job Title: Desktop Support Technician

Duration: 6 months Contract to Hire Salary between 55-75K upon conversion

Location: Fort Washington, PA

The Desktop Support Technician II is an end-user support professional that provides expertise and client support in maintaining specific products used in the technical support and user infrastructure

Principal Duties

  • Evaluates hardware and software requests and provides solutions based upon business requirements and corporate standards, documenting as appropriate.
  • Supports and maintains the end user environment. This may include configuring new hardware, reviewing and addressing virus alerts, installing and troubleshooting software including patches, and performing tests.
  • Provides direct support to users for supported hardware, software and devices. This includes restoring service, providing user training, coordinating warranty repairs through third-party vendors as appropriate, and supporting special events (on-site).
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