Overview
On Site
$49.48 - $66.94 hourly
Contract - W2
Contract - Temp
Skills
Policies and procedures
IT service management
Customer experience
Release management
Functional testing
Release notes
Project management
Process improvement
Attention to detail
Organizational skills
Problem solving
Analytical skill
Records management
Planning
Articulate
IMPACT
Metrics
Software deployment
Facilitation
Negotiations
Presentations
Leadership
Job Details
RESPONSIBILITIES:
Kforce is immediately seeking an experienced Release Analyst in support of our enterprise telecommunications and mass media client based in Greenwood Village, CO.
Responsibilities:
* Actively and consistently supports all efforts to simplify and enhance the customer experience
* Responsible for day to day oversight of adherence and to drive improved efficiency and effectiveness of the Release Management (RM) processes, policies, and procedures
* Maintains Application Program/Stack specific documentations with input from the other RM team members
* Provides operational level oversight and control through the use of Release and Communications Plans, System Organization and Dependency Charts established for each Program/Application Stack
* Ensures the appropriate amount of planning is conducted based on method and complexity of the release in order to minimize risks and to clearly articulate impact to the stakeholders
* Maintains highly accurate tracking of code releases and system maintenance for all environments, as applicable to each Program/Application Stack, to ensure environments are kept in alignment and to provide accurate Release Management (RM) metrics
* Obtains and aligns resources in coordination with the applicable Resource Managers and ensures that deployment Method of Procedures (MOPs) are reviewed by appropriate Resources prior to the maintenance window
* Ensures that functional testing was passed in a lower environment prior to release into an RM managed environment, and that the Production deployment procedures are practiced in a similar, lower environment
* Reviews required artifacts for accuracy and completeness as applicable to each environment (Examples: Release Notes, Methods of Procedure, Test Results, and Change Requests)
REQUIREMENTS:
* Bachelor's degree in Business related discipline, or equivalent work experience
* 3+ years of experience in IT Service Management
* 3+ years of IT experience
* 2+ years of Project Management experience
* Advanced skills and understanding of IT technologies with proven experience in performing complex release management tasks with a Fortune 500 company
* Ability to grasp complex technical concepts, and apply that knowledge to the release management effort within the team
* Ability to work independently, self-motivated, and highly focused to deliver timely results and positively influence outcomes
* Experience facilitating cross functional meetings with clear, authoritative and professional interpersonal skills
* Skilled at resolving conflict and negotiating effectively and tactfully as a partner to a diverse set of stakeholders
* Demonstrated project leadership experience handling multiple projects simultaneously in an extremely fast-paced, demanding and dynamic setting
* Experience with facilitation and enforcement of procedures and metrics based process improvement across multiple teams and diverse geographic locations
* Intermediate skills in presenting to peers and immediate leadership
* Detail oriented with strong organizational skills
* Demonstrated track record as a team player and as a critical thinker
* Demonstrated problem solving and analytical skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Kforce is immediately seeking an experienced Release Analyst in support of our enterprise telecommunications and mass media client based in Greenwood Village, CO.
Responsibilities:
* Actively and consistently supports all efforts to simplify and enhance the customer experience
* Responsible for day to day oversight of adherence and to drive improved efficiency and effectiveness of the Release Management (RM) processes, policies, and procedures
* Maintains Application Program/Stack specific documentations with input from the other RM team members
* Provides operational level oversight and control through the use of Release and Communications Plans, System Organization and Dependency Charts established for each Program/Application Stack
* Ensures the appropriate amount of planning is conducted based on method and complexity of the release in order to minimize risks and to clearly articulate impact to the stakeholders
* Maintains highly accurate tracking of code releases and system maintenance for all environments, as applicable to each Program/Application Stack, to ensure environments are kept in alignment and to provide accurate Release Management (RM) metrics
* Obtains and aligns resources in coordination with the applicable Resource Managers and ensures that deployment Method of Procedures (MOPs) are reviewed by appropriate Resources prior to the maintenance window
* Ensures that functional testing was passed in a lower environment prior to release into an RM managed environment, and that the Production deployment procedures are practiced in a similar, lower environment
* Reviews required artifacts for accuracy and completeness as applicable to each environment (Examples: Release Notes, Methods of Procedure, Test Results, and Change Requests)
REQUIREMENTS:
* Bachelor's degree in Business related discipline, or equivalent work experience
* 3+ years of experience in IT Service Management
* 3+ years of IT experience
* 2+ years of Project Management experience
* Advanced skills and understanding of IT technologies with proven experience in performing complex release management tasks with a Fortune 500 company
* Ability to grasp complex technical concepts, and apply that knowledge to the release management effort within the team
* Ability to work independently, self-motivated, and highly focused to deliver timely results and positively influence outcomes
* Experience facilitating cross functional meetings with clear, authoritative and professional interpersonal skills
* Skilled at resolving conflict and negotiating effectively and tactfully as a partner to a diverse set of stakeholders
* Demonstrated project leadership experience handling multiple projects simultaneously in an extremely fast-paced, demanding and dynamic setting
* Experience with facilitation and enforcement of procedures and metrics based process improvement across multiple teams and diverse geographic locations
* Intermediate skills in presenting to peers and immediate leadership
* Detail oriented with strong organizational skills
* Demonstrated track record as a team player and as a critical thinker
* Demonstrated problem solving and analytical skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.