Lead Software Compliance Analyst

Pay Range: $50 - $55/hr. The pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical Insurance in compliance with the ACA.
• 401(k).
• Sick leave in compliance with applicable state, federal, and local laws. 

Must Have:

• SME level knowledge for Software compliance and licensing agreements, both end user, server, platform, SaaS etc.
• Knowledge of products such as IBM PPA, Oracle, Microsoft licensing agreements.
• Knowledge of SAM normalization and software models.
• Service Now SAM skill set.
• Ability to work in across platforms and teams as SME in SAM - strong collaboration with procurement teams, tech teams and business units.

Job Description:         

• Under minimal direction of their Manager, the Lead Software Compliance Analyst will support Software Asset Management (SAM) compliance activities related to identifying, building, and analyzing qualitative and quantitative data. 
• The Lead Software Compliance Analyst will recommend, develop and implement comprehensive analyses to support SAM audits related to business process requirements for ensuring compliance. 
• This work will cover both the server and the client software environments.
• The Lead Software Compliance Analyst will be the technical resource for the SAM team on the maintenance and enhancement of the SAM system in Service Now.
• The Lead Software Compliance Analyst will support and mentor other Analysts with any audit, compliance and process improvement activities.  Additionally, the Lead Software Compliance Analyst will assist with Infrastructure process and policy improvements and other general compliance activities. 
• Perform other duties as assigned.

Essential Functions:

• Understanding of multiple license types and software suites that allows for reporting and metrics development.
• Collaborate with the SAM team on development and management of the Service Now SAM foundation tool. This would include creation and development with the team of software discovery models for normalization.
• Enhancements and ongoing maintenance of the Service Now SAM foundation tool will be required of this role. Partner and collaborate with business units as needed for updates and integrations to the SAM tool
• Track purchase records within the SAM tool to ensure data is accurate for license compliance analysis.
• Collaboration with software suppliers and VARs on validation of software purchase history and entitlements.
• Facilitate the business’ needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• Identify savings opportunities for renewals, software licensing, and support services.
• Partner with Strategic Sourcing to maximize value creation and costs for software licensing, maintenance, and service offerings.
• Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
• Introduce new ideas and processes which improve performance and productivity.
• Excellent written and verbal communication skills

Qualifications: Education/Experience:

• Bachelor’s degree required and 5-7 years of experience in Software Asset Management
• We encourage candidates with either a bachelor’s degree or equivalent work experience in a related field to apply.
• Knowledge/experience with programming desired
• Organizing and managing multiple priorities and/or projects
• SAM Tool experience like ServiceNow, Flexera, Snow etc.
• Discovery tool experience SCCM, JAMF Tanium able to run reports to see installation Data.
• Experience interpreting licensing terms and conditions
• Basic Excel skills like Pivot tables, Vlook ups, and able to analyze data and prepare software license positions.
• Must be able to work independently with minimal supervision
• Compliance and process improvement experience.  Detailed analytical report writing skills
• Ability to work a flexible schedule based on department and company needs
• Escalation of results of analysis - influences management and decisions through analysis and recommendations Decision making to recommend best measurements and infrastructure audit improvements. Influence IFS management decisions when presenting compliance analysis and reporting