Desktop Support Engineer

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Hope you are doing well. Below is the Job Description, kindly go through it and please let me know if you are interested.

Job Title : Desktop Support Engineer

Location Iselin, NJ (In-person interview is Must)

Job Description

The DeskOps Engineer will be responsible for the deployment, maintenance, and support of corporate applications and desktop infrastructure.

Key Skills : Vmware, Appvolume, SCCM

Major Responsibilities:

• Primary responsibilities include handling day to day user issues and escalations, packaging, software deployments and patching standards.
• Experience with App Volumes Manager to create, provision, assign, update, edit, and delete, and manage AppStacks.
• Work with application owners to package, script and automate application installs with custom parameters.
• Experience in troubleshooting Windows operating systems to include application-level support.
• Administration of monthly patches deployments via SCCM to the VDI environment.
• Provide support off-hours and remotely (i.e., from home) when needed.
• Administration of monthly patches deployments via SCCM to the VDI environment.
• Maintain and support virtual desktop (VDI) platform VMware View brokers, monitor availability and performance of physical and virtual desktop systems.
• Responsible for creating and maintaining desktop images with SCCM 2012. Responsible for creating and maintaining thin client images (Wyse and Client Thin Clients).
• Create collections and advertisements for mass software distribution using custom scripting where needed.
• Create collections and advertisements for mass software distribution using custom scripting where needed.
• Maintain ongoing communications with support teams regarding application issue resolutions.
• Candidate must be able to work as part of a team in supporting an enterprise level infrastructure.
• Serve as the escalation point for IT Operations and Service Desk for OS-related issues.

Skills :

• Applications: SCCM, Office 365 (2010/2016), OS Deployment, Thin Client Image, VMWare vSphere/Horizon/View, MDOP
• OS: Windows 10
• Hardware: Wyse/Client Thin Clients

• Bachelor's degree in Technical, engineering, computer science or equivalent experience.
• 8+ years of experience supporting in a mission-critical environment.
• Good understanding of operating system administration (Windows).
• Banking and Financial Domain experience is must.
• Ability to work in a fast-paced environment supporting real-time market data and trading.
• Organized and methodical troubleshooting skills
• Scripting and automation expertise.
• Excellent written and oral communication skills.