Senior End User Technical Support Analyst

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2

Skills

Microsoft Exchange and/or 0365
Cisco Nexus Infrastructure Management
Microsoft Hyper=V Management
Cisco Nexus

Job Details

Job Title: Senior End User Technical Support Analyst OR Desktop support

Location: Baton Rouge, LA (work is onsite)

Duration: up to 4 years

Job Description:

The scope of the proposed services will include the following:

    • Microsoft Hyper=V Management
    • Microsoft Windows Server Operating Systems (to include Active Directory Domain Services)
    • Cisco Nexus Infrastructure Management
    • CrowdStrike Endpoint Protection Deployment
    • Tanium Endpoint Management Deployment
    • Microsoft Exchange and/or 0365 GCC Tenant migration and management. Experience and expertise in the following areas are mandatory:
    • Active Directory Domain Services, Group Policy Management
    • Windows Imaging and Driver Management
    • User Profile analysis and migration

Experience and expertise in the following areas are desirable but not mandatory:

    • Advanced troubleshooting with basic hardware and software components
    • Network experience with many different layer 2 manufactured devices
    • Windows Deployment Services
    • Desktop and Mobile Device imaging and user transition
    • Data analysis, Application Rationalization, and migration
    • Third party software to be migrated and handled on a case-by-case basis
    • Sierra Wireless and/or Cradle Point management experience
    • License Plate Reader software
    • CAD (Computer Aided Dispatch) Software

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.