JIRA/Confluence Admin (W2 - Hybrid) - FORD - 316473

  • Dearborn, MI
  • Posted 40 days ago | Updated 1 day ago


Depends on Experience
Contract - W2
Contract - 12 Month(s)



Job Details

Position: JIRA/Confluence Admin (W2-Hybrid) - FORD - 316473 Location: Dearborn MI (Hybrid) Duration: 12+ Months MOI: Phone & WebEx Direct Client: FORD MOTORS

Note: 1. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are NOT ABLE to sponsor H1-B at this time.
- H1B Consultant who are willing to WORK ON OUR W2 (H1B TRANSFER) are welcome

"Position Description:

Atlassian Expert (Jira) Materials Management Platform is a multi-year transformation initiative aimed at transforming Ford's Materials Requirement Planning & Inventory Management capabilities. This is part of a larger Industrial Systems IT Transformation effort. We are looking for a Jira expert to address and resolve specific issues with our Jira
Skills Required:
* Documentation and Training: o Document processes, best practices, and guidelines for Jira usage. o Provide training and support to users on Jira features and functionality. * Team Ceremonies: o Actively participate in all team agile meetings: * Backlog Refinement/Planning * Stand-ups * Retrospectives * Develop comprehensive Jira dashboards for: Delivery reporting (Velocity, Time in Status, Transitions Count, Created vs Resolved, On-Time Delivery Rate, Successful Releases) * Management oversight (Time in Status, Current Sprint Metrics, Resolution Time) * Customer Service metrics (Items Reported per Reporter, Time in Status, Resolution Time) * Experience leading Jira implementations including planning, stakeholder management, and reporting progress. * Resolve issues related to sprints getting duplicated and project names getting switched between interconnected company-managed projects * Address specific access issues for team members and troubleshoot search functionality problems * Review, verify, and optimize all Jira automations * Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes * Implementing best practices and optimizing workflows within Jira and Confluence * Optimize and maintain established Jira projects, coordinating with hosting providers and vendors as needed to manage performance, troubleshoot issues, and streamlining configurations for scalability, and reliability * Knowledge of Agile, Kanban, and other frameworks to recommend and implement optimal configurations.
Skills Preferred:
Experience Required:
* 8+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence * Proficient in Jira with a strong understanding of both company-managed and team-managed project configurations * Experience in setting up and customizing Jira workflows, fields, screens, and dashboards * Ability to troubleshoot and resolve complex Jira integration issues * Strong analytical and problem-solving skills * Excellent communication skills and the ability to work collaboratively * Experience with GitHub and other software development tools * Knowledge of Agile methodologies, specifically Scrum * Automotive experience is preferred * Support in an onshore/offshore model is preferred
Experience Preferred:
Even better, you may have.. * Experience working with vendor tools like SAP S4 Hana * Certified Scrum Master * Integrate with GitHub to automate transitions in Jira based on GitHub pull request status
Education Required:
* Bachelor's degree or equivalent qualification in computer science, engineering or related disciplines
Education Preferred:
Additional Safety Training/Licensing/Personal Protection Requirements:
Additional Information :
Hybrid Position 3 days per week onsite"