Operations Business Analyst

• At Our , we are member obsessed. We look to add value to the membership, and we partner with suppliers to bring unique and exciting values to our members. Member Access Platform (MAP) is the nexus of the Supplier -MarketerMerchant partnership and are responsible for delivering our suppliers (advertisers) impactful omnichannel member experiences that are married with measurable insights. This is a unique opportunity to join a fast growing, highly visible team within . We believe all digital advertising can be targeted and accountable - and we have first party membership sales data to prove it. MAP wins when suppliers invest in digital media to drive growth; our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to fueling overall growth strategy.
• The role of Technical Ad Ops Manager is to provide technical and operational assistance for the Ad Operations, Ads Engineering, Sales, and Product teams and the Merchant and Site teams for the broader org. Your main focus will be handling Tier 2 support tickets for campaigns running in Google Ad Manager and internal ad servers. You will also be tasked with helping build out technical and how to documentation for TechOps and Ad Operations. TechOps works closely with our Ads Engineering and Product teams on new ad products and ad serving enhancement and this role will be responsible for creating test scenarios in Google Ad Manager and provide QA support.

Responsibilities:

• Handle Tier 2 support for campaigns out MAP's various ad servers (Google Ad Manager, Client's Search platform, etc.)
• Provide support for internal teams: Trafficking, Creative, Yield, and Optimization through development of trafficking and ad operations specifications and documentation for new products
• Partner with Product and Engineering, providing feedback to improve operational efficiency and workflow
• Oversee ticket management for platform support issues
• Assist in creating QA lines in Google Ad Manager for testing new ad products and enhancements
• Perform administrative duties in Google Ad Manager and other internal platforms
• Review and implement merchant team requests
• Troubleshoot ad creative and tag issues that affect tracking, implementation and reporting with site, ad tech partners, and 3rd party vendors
• QA campaigns and creatives to ensure they meet site specs and requirements

Requirements:

• 3+ years of experience in Ad Operations, Campaign Management, Ads Platform Support
• Bachelor's Degree or equivalent experience
• Experience in digital ad server technology (Google Ad Manager required)
• Knowledge of ad serving ecosystem (ad calls, audience targeting, Safeframes)
• Background in using Third Party tags for impression, viewability, and IVT tracking
• Basic knowledge of HTML and some understanding of Javascript
• Publisher side experience or working with publishers
• Strong verbal and written communication skills
• Attention to detail and the ability to think outside the box
• Team player who enjoys working in a collaborative, open environment
• Understanding of rich media, dynamic creative, mobile and video ads units
• Start-up environment and technical management experience a big plus

• Experience in digital ad server technology (Google Ad Manager required)
• Knowledge of ad serving ecosystem (ad calls, audience targeting, Safeframes)
• Background in using Third Pary tags for impression, viewability, and IVT tracking
• Basic knowledge of HTML and some understanding of Javascript

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.