Help Desk Analyst (Healthcare Domain)

Overview

Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

EHR/EMR platforms
MS Office
VPN
Active Directory
HIPAA

Job Details

Position: Help Desk Analyst (Healthcare IT) Location: NJ/NY - Remote

Duration: 12+ Months (Long Term Engagement)

NOTE: CANDIDATES LOCAL TO NY/NJ WILL BE PREFERRED

Qualifications
1 3+ years of Help Desk or IT Support experience (healthcare environment preferred).
Familiarity with EHR/EMR platforms (Epic, Cerner, Meditech, Allscripts).
Knowledge of Windows/Mac troubleshooting, MS Office, VPN, and Active Directory.
Experience with ITSM tools (ServiceNow, Remedy, or similar).
Understanding of HIPAA compliance and healthcare IT policies.
Strong problem-solving and communication skills.

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About Brilliant Infotech Inc.