Overview
Remote
On Site
USD 135,000.00 - 155,000.00 per year
Full Time
Skills
Innovation
Spectrum
Health Care
Reliability Engineering
Jersey
Finance
Change Request Management
Event Management
Service Level Management
Change Management
Knowledge Management
SaaS
High Availability
Accountability
SLA
Auditing
Regulatory Compliance
Collaboration
Release Management
Testing
IT Operations
Budget
Information Systems
Computer Science
Software Maintenance
Law
Management
Life Insurance
Legal
Insurance
Military
Job Details
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ;br>
Job Function:
Technology Product & Platform Management
Job Sub Function:
Reliability Engineering
Job Category:
Scientific/Technology
All Job Posting Locations:
New Brunswick, New Jersey, United States of America
Job Description:
Employer: Johnson &Johnson Services, Inc.
Job Title: Lead - Technology Services Application Maintenance
Job Code: A011.8188
Job Location: New Brunswick, NJ
Job Type: Full-Time
Rate of Pay: $135,000 - $155,000
Job Duties: Design, deploy, operate, automate, and continuously improve financial and legal service product applications. Work to keep revenue and reputation-critical systems highly available and reliable by measuring and monitoring availability, performance, and overall system health. Perform production readiness reviews and ensure operational resource capacity based on business criticality of the application. Perform Service Maintenance activities such as Request Management, Incident and Outage Management, Event Management, and Service Level Management. Perform service transition activities such as Change Management, Release Management, Cutover Transition to Go-Live, Knowledge Management, and Continuous Service Improvement. Collaborate with business partners, Technology Product Owners, build team, Developer/SaaS vendors, and architects to drive solutions to build stronger and more reliable products. Collaborate with TPOs and other stakeholders to engineer solutions through automation, preventative measures that deliver high quality and high availability corporate business technology products. Accountable for delivery and maintenance of SLA by validating, classifying, and responding to service requests according to SLA. Maintain compliance and audit requirements, including completing compliance assessments. Collaborate with various stakeholders for incident and outage management, including major incidents and timely resolution according to SLAs. Responsible for Change Lifecycle, and contribute to the Release Management Lifecycle, including release review and validation, planning, building and configuring, testing and acceptance, operational readiness, and deployment. Monitor and measure the quality of IT operations, benchmark metrics, perform analysis and identify improvement actions. Ensure ticket volumes for the consumption-based model remain within budget.
May telecommute.
Requirements: Employer will accept a Master's degree in Information Systems, Applied Computer Science or related field and 2 years of experience in the job offered or in a Lead - Technology Services Application Maintenance-related occupation.
This job posting is anticipated to close on 1/9/2026.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
The anticipated base pay range for this position is :
$135,000 - $155,000 annually
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below.
Job Function:
Technology Product & Platform Management
Job Sub Function:
Reliability Engineering
Job Category:
Scientific/Technology
All Job Posting Locations:
New Brunswick, New Jersey, United States of America
Job Description:
Employer: Johnson &Johnson Services, Inc.
Job Title: Lead - Technology Services Application Maintenance
Job Code: A011.8188
Job Location: New Brunswick, NJ
Job Type: Full-Time
Rate of Pay: $135,000 - $155,000
Job Duties: Design, deploy, operate, automate, and continuously improve financial and legal service product applications. Work to keep revenue and reputation-critical systems highly available and reliable by measuring and monitoring availability, performance, and overall system health. Perform production readiness reviews and ensure operational resource capacity based on business criticality of the application. Perform Service Maintenance activities such as Request Management, Incident and Outage Management, Event Management, and Service Level Management. Perform service transition activities such as Change Management, Release Management, Cutover Transition to Go-Live, Knowledge Management, and Continuous Service Improvement. Collaborate with business partners, Technology Product Owners, build team, Developer/SaaS vendors, and architects to drive solutions to build stronger and more reliable products. Collaborate with TPOs and other stakeholders to engineer solutions through automation, preventative measures that deliver high quality and high availability corporate business technology products. Accountable for delivery and maintenance of SLA by validating, classifying, and responding to service requests according to SLA. Maintain compliance and audit requirements, including completing compliance assessments. Collaborate with various stakeholders for incident and outage management, including major incidents and timely resolution according to SLAs. Responsible for Change Lifecycle, and contribute to the Release Management Lifecycle, including release review and validation, planning, building and configuring, testing and acceptance, operational readiness, and deployment. Monitor and measure the quality of IT operations, benchmark metrics, perform analysis and identify improvement actions. Ensure ticket volumes for the consumption-based model remain within budget.
May telecommute.
Requirements: Employer will accept a Master's degree in Information Systems, Applied Computer Science or related field and 2 years of experience in the job offered or in a Lead - Technology Services Application Maintenance-related occupation.
This job posting is anticipated to close on 1/9/2026.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
The anticipated base pay range for this position is :
$135,000 - $155,000 annually
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.