Senior End User Technical Support Analyst

Overview

On Site
Full Time

Skills

Technical Support
UI
Information Technology
Microsoft
Tier 1
Cloud Computing
Recruiting
Training
Partnership
Communication
Project Scoping
Hyper-V
Microsoft Windows Server
Operating Systems
Cisco Nexus
Endpoint Protection
Microsoft Exchange
GNU Compiler Collection
Active Directory
Group Policy
Windows Imaging Component
Computer Hardware
Network
Data Link Layer
Windows Deployment Services
Mobile Devices
Data Analysis
Migration
SAP BASIS
Wireless Communication
Cradle
Management
Oracle Linux

Job Details

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Project Scope:

The scope of the proposed services will include the following:

  • Microsoft Hyper=V Management
  • Microsoft Windows Server Operating Systems (to include Active Directory Domain Services)
  • Cisco Nexus Infrastructure Management
  • CrowdStrike Endpoint Protection Deployment
  • Tanium Endpoint Management Deployment
  • Microsoft Exchange and/or 0365 GCC Tenant migration and management

Mandatory Skills:

  1. Active Directory Domain Services, Group Policy Management
  2. Windows Imaging and Driver Management
  3. User Profile analysis and migration

Desirable Skills:

  1. Advanced troubleshooting with basic hardware and software components
  2. Network experience with many different layer 2 manufactured devices
  3. Windows Deployment Services
  4. Desktop and Mobile Device imaging and user transition
  5. Data analysis, Application Rationalization, and migration
  6. Third party software to be migrated and handled on a case-by-case basis
  7. Sierra Wireless and/or Cradle Point management experience
  8. License Plate Reader software
  9. CAD (Computer Aided Dispatch) Software
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CCS Global Tech