Support - Cloud / DevOps Engineer

Support - Cloud / DevOps Engineer

Responsible for Engineering, application resiliency planning, Performance, Monitoring, Emergency Response, and Capacity Planning of Audit Portfolio Applications. ATO team also manages Application Upgrades, Deployments, and Change, Incidents. This team plays a critical role in operating & supporting overall service delivery for the Audit business team.

What You Will Do:

• We are looking for a self-motivated, growth-minded, and detail-oriented Cloud\DevOps Engineer to join our team. This person will fill a critical role on the team, partnering with our Global team and other internal IT teams to deliver, build and operate our environments and provide tooling and automation to improve and enhance our operation.
• Expert level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure.
• Deploy, configure, secure, and monitor various Azure services using Azure DevOps pipelines.
• Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment.
• Ability to take a project or task from inception to completion understanding when to escalate.
• Monitor all production environments as a part of a 24x7x365 on call rotation to ensure availability, resiliency and performance meets our SLAs.
• Respond to monitoring alerts as received.
• Troubleshoot and debug C#/ ASP.NET applications and/or PaaS service failures.
• Collaborate with internal IT Teams and Business Teams.
• Create, update, and maintain documentation for systems, processes, procedures, and infrastructure configuration.
• Performs other job-related duties as assigned, such as assist with evidence collection during audits.

What You Will Bring:

• 5+ years working on cloud-first MS Azure infrastructures.
• Hands-on automation creation experience with proficiency in PowerShell.
• Experience with of Azure PaaS services including Azure Kubernetes Service (AKS), Azure Synapse, Databricks, Azure SQL, Web Application Firewall.
• Solid understanding and hands-on experience designing, building, and supporting DevOps pipelines.
• Strong understanding of cloud concepts, applications, storage, compute, and networking components.
• Solid C#, ASP.NET application debugging skills.
• Experience with implementing monitoring of key indicators covering availability, diagnostic, performance, and logs.
• SQL Expertise, always-on, replication, performance, backup/restore, stored-procedures, schema, and query.
• Should have great communication skills and does not mind taking ownership of issues for others and driving them to completion.
• Identify, research, and drive true root cause for technical problems.
• You are a passionate, continuous learner who keeps up with the latest trends, technologies, and tools in the industry.
• Perform a variety of complicated tasks and provide support for escalated trouble tickets.
• Comfortable using Azure DevOps (ADO) workflows.
• Comfortable with Visual Studio and SQL Server Data Tools.
• Comfortable with basic DevOps concepts like CI/CD and Infra-automation.