Overview
On Site
$65
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
100% Travel
Skills
Application Support
Microservices
UI
AngularJS
Microsoft SQL Server
Computer Science
Information Technology
Technical Support
Team Leadership
Stacks Blockchain
Java
.NET
Node.js
React.js
SQL
NoSQL
SaaS
IaaS
Amazon Web Services
Google Cloud
Google Cloud Platform
Docker
Kubernetes
Microsoft Azure
DevOps
JIRA
Zendesk
ServiceNow
Communication
Leadership
Problem Solving
Conflict Resolution
Customer Focus
Job Details
Position : Application Support Manager
Location: Dallas, TX (Onsite)
Job Description:
.NET Core, Microservices, Any UI Framework (React, Angular), SQL Server.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 10+ years of experience in technical support, with at least 5 years in a managerial or team lead role within a software company.
- Strong technical understanding of modern software stacks that includes (Java, .NET, Node.js, React, SQL/NoSQL, REST APIs).
- Strong expertise in handling public facing websites that includes Real User Monitoring with RUM tools like Datadog
- Strong Experience with SaaS platforms, cloud infrastructure (AWS, Azure, Google Cloud Platform), or DevOps tools (Docker, Kubernetes) is preferred.
- Hands-on knowledge of ticketing and support tools like Azure Devops, Jira, Zendesk, Freshdesk, or ServiceNow.
- Exceptional communication, leadership, and problem-solving skills.
- Strong customer focus and ability to handle challenging situations professionally
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.