Telecom Solution Engineer

About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

• Conduct tests to ensure device and service configurations adhere to GSMA TS.43 guidelines, particularly for secure service enablement.

• HTTP/HTTPS Protocol Testing: Perform in-depth testing of HTTP/HTTPS traffic, including header validation, status code verification, API endpoint testing, and performance analysis.

• SSL/TLS Certificate Validation: Test and verify SSL/TLS certificate implementations, including chain of trust, expiration, revocation status (OCSP/CRL), and cipher suite compatibility.

• JWT Security Analysis: Analyze and test JWT-based authentication and authorization mechanisms, including token generation, validation, signature verification, expiry, and common vulnerabilities (e.g., insecure algorithms, information disclosure).

• Log Analysis & Troubleshooting: Collect, review, and analyze network traces (e.g., Wireshark), server logs, and application logs to diagnose issues and identify root causes.

• Generic partner support

• Issue Handling: Track the bugs with priority for premium partners, triage them, minimize duplicates and secure all the information necessary for Eng to address them. Communicate across functions and teams to facilitate the debugging process and meet the service level objectives. Host regular meetings with partner QA teams to share the status update as needed.

• Pre-launch QA by partners: Enable partners to run QA testing pre-launch with instructions from internal stakeholders such as Product and Eng. Provide live or online support during the test. Verify issues locally on test devices to align with the partner QA team on the findings.

HCLTech is not the employer for this role. This work is contracted through a third-party whose employees provides services to HCLTech and/or its clients.

Candidates interested in applying for this Contract opportunity must have a valid work authorization to work in the United States. We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes. Candidates who are currently employed by a client of HCLTech may not be eligible for consideration, as decided on an individualized basis depending upon business considerations.

The expected pay range for this contract assignment is shown above with the Job details. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party employer.

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.