Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Agile
Application Development
Business Analysis
Business Rules
Clarity
Collaboration
Communication
Documentation
Estimating
JavaScript
Management
Requirements Elicitation
Scripting
Scrum
ServiceNow
Stakeholder Management
UI
User Stories
Job Details
Job Title: ServiceNow Business Analyst
Location: Remote
Duration: : 6 months
Position Overview:
We are seeking an experienced ServiceNow Business Analyst with strong technical and functional expertise. The ideal candidate will have a solid background in ServiceNow development, combined with exceptional business analysis and stakeholder management skills. This role requires the ability to independently drive end-to-end initiatives from requirement gathering through to production deployment in a fast-paced, collaborative environment.
Key Responsibilities:
Technical Business Analysis:
- Lead stakeholder meetings, demos, and scrum calls with confidence and clarity.
- Gather, analyze, and document business and technical requirements.
- Convert requirements into well-defined user stories and acceptance criteria.
- Perform story point estimation and manage the delivery lifecycle.
- Independently manage epics and projects through to production.
- Partner with cross-functional teams to ensure smooth delivery and alignment with business goals.
- Deliver clear communication and effective collaboration across technical and business stakeholders.
ServiceNow Development Expertise:
- Hands-on experience with ServiceNow platform and integrations.
- Strong understanding of Service Catalog, Custom Application Development, and Automation.
- Proficiency in JavaScript, Business Rules, Client Scripts, UI Policies, and Flow Designer.
- Experience building and deploying custom solutions tailored to business needs.
- Ability to troubleshoot, optimize, and enhance ServiceNow implementations.
Required Skills & Qualifications:
- 7 10 years of total experience in ServiceNow ecosystem.
- Minimum 5 years of hands-on ServiceNow development experience.
- Proven track record as a Technical Business Analyst or similar hybrid role.
- Excellent communication, stakeholder management, and documentation skills.
Strong understanding of Agile/Scrum methodologies
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