IT Systems Analyst II - Inari Medical

Work Flexibility: Hybrid

Summary Objective

• The Systems Analyst II role leads the administration, enhancement and support of key enterprise and business applications and leads/contributes to complex system projects that involve multiple stakeholders, systems, and delivers solutions that meet business objectives in alignment with the strategic vision and objectives of the organization.

Essential Functions & Responsibilities

• Serve as a Lead Admin for one or more enterprise/business systems; responsible for managing system support, enhancement & optimization, SLAs, routine maintenance, and vendor software updates
• Manage system support, troubleshoot and resolve system issues for users at all levels within the company
• Collaborate with third-party vendors and service providers to resolve defects and maintain system hygiene
• Translate business and functional requirements into highly specified system & technical design, system architecture diagrams, and system configuration documents
• Lead the development, design, testing and implementation of business system setups, configurations, security, and enhancements to meet evolving business needs
• Create and maintain comprehensive documentation of system configurations, processes, and standard operating procedures to sustain knowledge sharing, user training, managed support, and operational excellence
• Collaborate within IT and with third-party vendors to design, implement and manage integrations between systems
• Lead project activities to comply with IT risk compliance and change management policies to ensure system configurations and data handling comply with relevant SoX, GxP, data privacy and security regulations
• Manage relationships with external service providers and consultants
• Track and monitor all service requests, enhancement requests and project requests in appropriate systems (e.g., JIRA)
• Lead system implementation & cutover planning including technical estimation, data conversion, system integration, system testing, quality assurance, hyper care & managed support, and overall system cutover and change management
• Maintain up-to-date knowledge of systems
• Analyze industry, technology, and market trends to determine their potential impact on the enterprise systems.
• Other duties as assigned

Skills, Knowledge, and Abilities

• Proficiency in COTS and SaaS application configuration & administration, systems analysis, data analysis, reporting tools, and system integration platforms
• Knowledge of working with GxP systems
• Knowledge and hands-on experience with Software Delivery Life Cycle (SDLC) methodology and system change management frameworks
• Ability to perform upstream and downstream gap/impact analysis in support of system design and business process definition
• Ability to translate business requirements into written technical specifications. Ability to create technical design documentation
• Excellent attention to detail, critical thinking, problem-solving and system troubleshooting skills
• Ability to thrive in a demanding, dynamic, change-oriented, fast paced environment requiring a high degree of deadline-driven productivity
• Strong written and verbal communication skills and ability to collaborate effectively with business users, vendors, and IT cross-functional teams
• Ability to be a team player and collaborate with both technical and functional resources to achieve project and business objectives
• Demonstrated learning agility to thoroughly understand emerging technologies, business processes and business applications
• Proficiency in productivity tools (Office 365 preferred), project management tools, such as MS Project, Smartsheet or equivalent

Education/Experience Required

• Bachelor's degree in business, technology, engineering or related field or equivalent years of experience
• Implementation and integration experience with COTS, SaaS and custom-built systems
• Minimum 2 years of experience working with Product Lifecycle Management (PLM) systems and Quality Management Systems (QMS), supporting Manufacturing, Quality and R&D functions
• Minimum 2 years of working with Propel, Salesforce or other Salesforce based applications as an administrator
• Minimum 2 years of experience working with GxP systems
• Proficient in using productivity (Office 365 preferred), project management tools, such as MS Project, Smartsheet or equivalent
• Awareness of regulatory, security, legal, and ethical implications of IT solutions

Education/Experience Preferred

• Knowledge of industry standard enterprise systems (e.g., ERP, CRM, QMS, Service Management etc.), and related integrations
• Salesforce certification preferred
• Medical device or pharmaceutical industry experience preferred
• Experience working with controlled systems (SOX, GxP etc.) preferred
• Familiarity with data privacy & security regulations (e.g., GDPR, HIPAA) preferred

Physical Requirements

• Extended periods of computer usage
• Extended periods of sitting, standing, and speaking

Environmental Conditions

• Regular office work

Training Needs

• Basic job-related training.
• Will be identified in Training Plan.

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.