Senior Director Enterprise Data - Corporate Functions (Ops, HR, Legal, Audit)

Overview

First Citizens Bank is seeking a visionary and execution-focused Senior Director to lead the development and implementation of a comprehensive enterprise data strategy. This role will be pivotal in shaping data and analytics strategy for operations, technology, HR, legal, and audit functions. The ideal candidate will drive adoption of the Enterprise Data Management (EDM) framework and unlock operational and commercial value through automation and AI-powered solutions.

Responsibilities

Strategic Leadership

• Define and execute the enterprise-wide data strategy in alignment with these corporate functions' priorities and regulatory requirements.
• Lead the development of metadata management and static reference data capabilities across operational, HR, legal, audit, and technology domains.
• Champion the adoption of centralized data assets to drive operational efficiency and commercial innovation.

Governance & Framework Enforcement

• Execute on the Enterprise Data Management (EDM) framework, ensuring consistent data standards, lineage, and stewardship practices.
• Establish policies and controls for metadata, reference data, and master data governance.
• Drive data products in modern data stack in cloud for HR, Operations, Legal, Fraud, and Audit teams to ensure data practices meet internal and external regulatory standards.

Automation & AI Enablement

• Identify and prioritize use cases where automation and AI can reduce manual effort and generate business insights.
• Partner with technology and corporate functions teams to operationalize AI-driven solutions across business units.

Stakeholder Engagement & Change Management

• Build strong relationships with senior leaders across Operations, HR, Legal, Audit, and Technology to align data strategy with functional goals.
• Lead change management initiatives to embed data-driven culture and practices across the enterprise.

Team & Capability Building

• Build and mentor a high-performing team of data strategists, product owners, product analysts, and influence metadata analysts, and governance specialists.
• Foster a culture of innovation, accountability, and continuous improvement.

Qualifications

Required

• 15+ years of experience in data strategy, governance, or enterprise data management, preferably in financial services.
• Proven track record of implementing metadata and reference data frameworks at scale.
• Deep understanding of data architecture, lineage, cataloging, and stewardship principles.
• Experience applying AI and automation to data operations and analytics workflows.
• Strong leadership and communication skills, with ability to influence cross-functional stakeholders.
• Bachelor's degree in computer science, Information Systems, or related field.

Preferred

• Master's degree or MBA with a focus on Data, Technology, or Business Strategy.
• Experience with regulatory data compliance (e.g., BCBS 239, GDPR, CCAR).
• Familiarity and understanding of cloud, industry leading data platforms (e.g., Collibra, Informatica, Snowflake etc.) and AI/ML frameworks.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at