Desktop Support Anayst

Desktop Support Analyst

Knowledge and Skill Requirements:

-  1 to 3 years previous experience working as a Desktop Support Analyst for a large organization

-  Ability to provide Level 2 support for all IT related issues including network connectivity, peripheral device troubleshooting, software configuration/installation and end user support

-  Printer, Fax and Scanner troubleshooting and repair

-  Advanced knowledge and understanding with supporting Microsoft Office products 

-  A basic familiarity with Windows Active directory administration

-  Desktop PC repair and imaging

-  Periodic inventory counts and Excel spreadsheet management

 - Provide end-user support with a high-level of customer satisfaction.

Duties:

As a member of our organization, you'd be working in an extremely
dynamic environment and be exposed to various technically challenging
situations and businesses. Additional duties may be assigned.