Overview
On Site
$65 - $70
Accepts corp to corp applications
Contract - 12 month(s)
No Travel Required
Skills
servicenow
product managemenet
Job Details
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
* Manages product planning and development for contact centers supported by ServiceNow for case management through day-to-day collaboration and decision making with a cross functional team including architects, developers, designers and business or subject matter representatives
* Translates customer experience into technical requirements and product solutions
* Drives technical solution for large features/technically complex features independently
* Is technically adept on end-to-end system architecture
* Creates data flows and functional and technical specifications as needed
* Responsible for defining the acceptance criteria of a product feature
* Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others on working team
* Works with developers, engineers, and QA to align on feature sizing and delivery planning
* Ensures development team has needed information on endpoints, inputs, and outputs
* Helps resolve technical blocking issues and coordinates solutions across multiple kility: Good to go
Responsibilities and essential job functions include but are not limited to the following:
* Manages product planning and development for contact centers supported by ServiceNow for case management through day-to-day collaboration and decision making with a cross functional team including architects, developers, designers and business or subject matter representatives
* Translates customer experience into technical requirements and product solutions
* Drives technical solution for large features/technically complex features independently
* Is technically adept on end-to-end system architecture
* Creates data flows and functional and technical specifications as needed
* Responsible for defining the acceptance criteria of a product feature
* Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others on working team
* Works with developers, engineers, and QA to align on feature sizing and delivery planning
* Ensures development team has needed information on endpoints, inputs, and outputs
* Helps resolve technical blocking issues and coordinates solutions across multiple kility: Good to go
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.