Production support specialist

Overview

On Site
$40 - $50
Accepts corp to corp applications
Contract - W2
Contract - 1 Year(s)

Skills

Python
Multicast
Network
Operational Excellence
Perforce
Production Support
ROOT
Incident Management
Job Scheduling
Management
Market Analysis
Messaging
Communication
Computer Science
Electronic Commerce
FOCUS
Perl
Real-time
Analytical Skill
Application Support
CA Workload Automation AE
Cloud Computing
Shell
TCP/IP
Trading
UDP
Unix
Version Control

Job Details

Production support specialist
New York

Core Responsibilities:

Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally ,ensure issues are tracked through to resolution.
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution.
Facilitate root cause investigations and manage the implementation of corrective and preventative measures.
Manage coverage during North America, Asia and Europe market hours, including weekend pre-open ready-for-business checks.
Proactively identify and respond promptly to failures.
Partner with development teams to drive stability, operational excellence, and a culture of efficiency.
Ensure team knowledge is current and forward-looking.
Respond to regulatory and compliance issues with urgency.
Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues.
Review, execute, and verify production changes in strict accordance with procedures defined in change documents.
Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete.
Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies.
Required Skills:Strategic mindset with specific focus on tooling, automation, and efficiency
Able to troubleshoot, problem solver, analytical?Proficiency with Linux
Proficiency with Databases
Strong scripting skills, like Perl, Python, or UNIX shell.
Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP)
Excellent spoken and written English communication skills.


Bachelors degree in Computer Science or related field from an accredited college or university.


Desired Skills:

Experience providing application support for mission-critical applications
Good working knowledge of trading and risk management business concepts
Familiarity with job scheduling tools (Autosys) and version control tools (Perforce/Clear Case)
Familiarity with Cloud technologies and supporting applications hosted on cloud.

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About Tek Target USA