Overview
On Site
$10 - $22
Contract - W2
Contract - 6 Month(s)
No Travel Required
Skills
Application Support Help Desk analyst
Application Support
Customer Service
Help Desk
Production Support
Research
ticket
SQL
Writing
Web Browsers
Job Details
Hi,
I am looking for Application Support Help Desk analyst for my client.
Skill:
- Experience and knowledge of browser-based applications.
- Experience researching, analyzing and interpreting automated system problems.
- Experience working in a Application/Production Support based (not hardware) help desk environment.
- Working knowledge of social services and subsidized Child Care / Providers.
- Broad knowledge of the NC FAST application and functionality.
- Experience writing and running SQL queries.
- Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions.
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