Overview
On Site
Compensation information provided in the description
Full Time
Skills
Design Optimization
Revenue Management
Operational Excellence
Change Control
Testing
Management
PASS
Dashboard
KPI
Mentorship
Optimization
Network
Workflow
Decision Trees
Project Management
Change Management
Communication
Fluency
Leadership
Accountability
Clarity
Scheduling
Ambulatory Care
Epic
Cadence
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Must be Cadence certified
Must have Epic Radiant certification or Epic Radiant experience
Description
Lead of Access Optimization - Position Requirements
Purpose of Role
Lead the design, optimization, and governance of outpatient scheduling, decision trees, and template management across the health system. This role partners closely with Access Transformation, IT, Institute Operations, and Revenue Cycle to modernize patient access through standardized Epic workflows and operational excellence. Cadence Certification Required.
Key Responsibilities
Own the strategy and operational delivery for Epic Cadence optimization across all ambulatory specialties.
Lead the design, testing, and deployment of decision trees, self-scheduling rules, and ticket scheduling frameworks.
Direct template integrity initiatives in partnership with institute and scheduling leaders to ensure appointment capacity matches demand.
Partner with IT analysts to scope, prioritize, and deliver access-related Epic build (decision trees, rules, referral work queues, visit types, etc.).
Lead governance for scheduling workflows, including change control, testing, and end-user adoption.
Oversee access modernization initiatives such as online scheduling, centralized scheduling, Fast Pass, and order workflows (referrals, radiology, and diagnostics).
Develop performance dashboards and KPI tracking for fill rate, referral conversion, access leakage, and scheduling accuracy.
Build cross-functional relationships with physicians, institute administrators, and central access teams to remove friction in scheduling.
Mentor and lead a team of Access Optimization Managers and Analysts.
Required Qualifications
Epic Certification: Cadence required; Referrals, or Radiant a plus.
Experience: 7-10+ years in Epic access/scheduling design or leadership roles in an academic medical center or integrated delivery network.
Proven success implementing access improvement initiatives across multiple institutes or hospitals.
Deep understanding of scheduling templates, visit type rules, order transmittal workflows, and Epic decision tree logic.
Demonstrated ability to translate operational requirements into Epic system configuration in collaboration with IT.
Strong project management, change management, and governance experience.
Excellent communication skills with clinical and administrative leaders.
Experience in outpatient access modernization-self-scheduling, patient portals, referral conversion, and digital front door initiatives.
Ideal Profile
Blend of Epic technical fluency and operational leadership-comfortable in both build discussions and executive meetings.
Data-driven, structured, and accountable; thrives on clarity and measurable results.
Calm and confident under pressure; able to influence stakeholders without ego.
Radiology, diagnostic scheduling, or multispecialty ambulatory experience highly valued.
Skills
Epic, Cadence, Radiant, Referrals
Top Skills Details
Epic, Cadence, Radiant
Additional Skills & Qualifications
Epic Cadence Analyst
Cadence required; Referrals, or Radiant a plus.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $75.00 - $100.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Nov 21, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Must have Epic Radiant certification or Epic Radiant experience
Description
Lead of Access Optimization - Position Requirements
Purpose of Role
Lead the design, optimization, and governance of outpatient scheduling, decision trees, and template management across the health system. This role partners closely with Access Transformation, IT, Institute Operations, and Revenue Cycle to modernize patient access through standardized Epic workflows and operational excellence. Cadence Certification Required.
Key Responsibilities
Own the strategy and operational delivery for Epic Cadence optimization across all ambulatory specialties.
Lead the design, testing, and deployment of decision trees, self-scheduling rules, and ticket scheduling frameworks.
Direct template integrity initiatives in partnership with institute and scheduling leaders to ensure appointment capacity matches demand.
Partner with IT analysts to scope, prioritize, and deliver access-related Epic build (decision trees, rules, referral work queues, visit types, etc.).
Lead governance for scheduling workflows, including change control, testing, and end-user adoption.
Oversee access modernization initiatives such as online scheduling, centralized scheduling, Fast Pass, and order workflows (referrals, radiology, and diagnostics).
Develop performance dashboards and KPI tracking for fill rate, referral conversion, access leakage, and scheduling accuracy.
Build cross-functional relationships with physicians, institute administrators, and central access teams to remove friction in scheduling.
Mentor and lead a team of Access Optimization Managers and Analysts.
Required Qualifications
Epic Certification: Cadence required; Referrals, or Radiant a plus.
Experience: 7-10+ years in Epic access/scheduling design or leadership roles in an academic medical center or integrated delivery network.
Proven success implementing access improvement initiatives across multiple institutes or hospitals.
Deep understanding of scheduling templates, visit type rules, order transmittal workflows, and Epic decision tree logic.
Demonstrated ability to translate operational requirements into Epic system configuration in collaboration with IT.
Strong project management, change management, and governance experience.
Excellent communication skills with clinical and administrative leaders.
Experience in outpatient access modernization-self-scheduling, patient portals, referral conversion, and digital front door initiatives.
Ideal Profile
Blend of Epic technical fluency and operational leadership-comfortable in both build discussions and executive meetings.
Data-driven, structured, and accountable; thrives on clarity and measurable results.
Calm and confident under pressure; able to influence stakeholders without ego.
Radiology, diagnostic scheduling, or multispecialty ambulatory experience highly valued.
Skills
Epic, Cadence, Radiant, Referrals
Top Skills Details
Epic, Cadence, Radiant
Additional Skills & Qualifications
Epic Cadence Analyst
Cadence required; Referrals, or Radiant a plus.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $75.00 - $100.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Nov 21, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.