Program Operations Specialist

Overview

Remote
$70 - $80
Contract - W2
Contract - Independent
Contract - 9 Month(s)
No Travel Required

Skills

Documentation
Regulatory Compliance
SOW
Vendor Management
Supplier Relationship Management
Analytical Skill
Distribution
Management
Hosting
User Experience
Project Coordination

Job Details

We are seeking a highly motivated and experienced Program Operations Specialist to support the daily operations of global scaled programs. The successful candidate will play a critical role in ensuring the smooth execution of program activities, working closely with cross-functional teams, vendors, and stakeholders to drive operational efficiency and effectiveness.

Key Responsibilities:
  • Agency Operations Support: Provide day-to-day support for onboarded agency operations, including SOW management, payouts, contracts, and supplier management.
  • Documentation and Communication: Maintain accurate documentation, guides, and trackers to keep vendors and stakeholders informed on priority products and program initiatives.
  • Translation Vendor Management: Manage internal and external translation vendors for global programs, ensuring timely and high-quality deliverables.
  • Inbox Monitoring: Monitor program inboxes to ensure prompt response to inquiries and requests.
  • Contest Prizing Distribution: Manage the distribution of contest prizes, ensuring compliance with relevant regulations and policies.
  • Webpage Hosting and T&Cs: Set up webpage hosting and terms and conditions for global contests, ensuring a seamless user experience.
Requirements:
  • 10+ years of experience in program operations, project coordination, or a related field
  • Excellent organizational and time management skills, with the ability to prioritize multiple tasks and deadlines
  • Strong attention to detail and analytical skills, with the ability to identify and resolve issues
  • Effective communication and interpersonal skills, with the ability to work with diverse stakeholders
  • Ability to adapt to changing priorities and requirements in a fast-paced environment
Preferred Qualifications:
  • Experience in vendor management
  • Skilled in managing high-volume email communications
  • Previous experience in a technology company
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.